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Tag Result: client retention

‘Customers have high expectations and little loyalty if we fail to meet them’ – Marketwatch

Making customers understand their broker's value is the first step a mortgage adviser need...

  • Mar 20, 2019
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Referrals: Trace them back to understand the process – Knight

Referrals and recommendations tend to be the lifeblood of any advisory business, but how o...

  • Feb 15, 2019
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‘Not publishing product transfer rates may grow in popularity for lenders’ – Marketwatch

Lenders are more aggressive in retaining customers, offering product transfer deals much e...

  • Feb 13, 2019
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Poll: Are you remodelling your business around product transfers?

UK Finance figures revealing the product transfer is worth around £200bn per year surpris...

  • Sep 14, 2018
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Brodnicki: I fear for brokers if your business is based on proc fees

Mortgage Advice Bureau CEO Peter Brodnicki has warned brokers that their business could be...

  • Sep 14, 2018
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Coventry BS extends maturity notice period to four months

Coventry Building Society will begin telling brokers and customers 17 weeks ahead of their...

  • Aug 20, 2018
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The challenges of rescuing clients from another mortgage broker – Chris Hall

Helping people and solving puzzles is what being a mortgage adviser is all about and we ow...

  • Aug 13, 2018
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Simple messaging can see advice win in product retention – Adams

Go back five or even three years and you’d be hard-pressed to find much information or i...

  • May 09, 2018
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Top 10 most read articles on Mortgage Solutions this week – 27/04/2018

This week’s most read on Mortgage Solutions and Specialist Lending Solutions included tw...

  • Apr 27, 2018
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Seven steps to a robust client retention strategy – Geddes

Customer retention is a critical strategy for brokers and lenders, as an estimated £191bn...

  • Apr 23, 2018
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