The features Meeting Assistant and Document Checker have been added to the platform to automate certain tasks and improve efficiency.
Acre said the functions would transform compliance from a manual, time-intensive process to an automated and proactive one. It is also expected to save advisers time when keying fact find information, as well as identify potential advice gaps before they become a concern for compliance teams.
Acre will roll both features out to a small group of clients before making them widely available.
Acre’s Meeting Assistant uses AI technology to automatically capture and transcribe broker-client conversations through live recording in the platform, uploaded Microsoft Teams or Zoom recordings or links to telephony systems using Zapier. It also analyses the conversation to identify vulnerabilities and the next steps for brokers, as well as matches what the client has said to the existing fact find to ensure accuracy.
The Document Checker automatically checks and classifies multiple documents so they do not need to be manually reviewed, and identifies errors at source.
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It has been integrated with Acre Document Requirements and reviews paperwork to ensure GDPR and Consumer Duty compliance requirements are met.
Reuben Thompson, vice president of product innovation at Acre, said: “Broker admin has always posed a challenge and is an area ripe for disruption by AI. With these new workflow and compliance tools, we are delivering real-world time savings coupled with meaningful, AI-driven improvements to our already best-in-class compliance functionality.
“Our proprietary technology understands the difference between what a broker says and what their client does, which generic large language model (LLM)-based systems cannot.”
Earlier this month, the firm integrated with Halifax to allow brokers to run decisions in principle (DIPs) directly through the intermediary platform.
