The award is judged by a panel of over 200 mortgage intermediaries, based on the feedback they receive from consumers on products and customer service.
On presenting Coventry with this prestigious award, Paula John, editor of Your Mortgage said: “Coventry Building Society has proved itself a worthy winner of the title of Best Building Society in the Your Mortgage Awards 2011/2012.
The UK’s third largest mutual society offers long-term, good value mortgages and savings to the 1.5m members for whose benefit it exists, coupled with superlative service.”
Colin Franklin, sales and marketing director at Coventry Building Society, said: “We are absolutely delighted to be named Best Building Society and to have broken Nationwide’s record.
We aim to continue this success with more innovative and market leading products and to deliver the best service possible for our members.”
