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Newcastle Intermediaries launches online application tools

  • 03/12/2015
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Newcastle Intermediaries launches online application tools
Newcastle Intermediaries has introduced document upload and case update programmes to its online systems, in a bid to provide a more streamlined mortgage application process for brokers.

The document upload service aims to reduce the wait times for brokers to get responses back on their client applications by allowing them to send supporting documentation directly to Newcastle Intermediaries online rather than through post.

Brokers can also receive case updates via e-mail and manage cases online, while the ‘intelligent case update’ programme will be able to quickly identify and inform brokers if their application is missing key information.

Steven Marks (pictured), corporate development executive, Newcastle Building Society, said: “Last year we launched our online registration and decision in principle facility, and earlier this year we launched our online application system.

“These gradual and continuous changes have resulted in positive changes for our brokers and we’re delighted with the feedback we have received so far.”

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