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Conveyancing to be cheaper, faster and simpler after digital change – Land Registry

  • 03/01/2018
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Conveyancing to be cheaper, faster and simpler after digital change – Land Registry
HM Land Registry is to publish digital records in a bid to make conveyancing, simpler, faster and cheaper for everyone involved in the process.


The move will provide homebuyers with information on how well their conveyancer is performing, as well as help professionals track their performance.

The government department is now working with 500 high-volume customers, or conveyancers, which it plans to list in the conveyancing hub.

This is a bid to encourage a more competitive conveyancing market, according to Andrew Robertson, head of customer policy at the Land Registry.

It comes after the Competitions and Market Authority (CMA) found there is not enough information available on price, quality, and service to help those who need conveyancing support to choose the best option.

Robertson said: “We hold a rich variety of publishable data that would be of benefit to other government departments, our customers and citizens alike.

“We have committed to making all our publishable data accessible and to work closely with our main partners and the industry in doing so.

“This is part of our aim to make conveyancing simpler, faster and cheaper for everyone.”


Improving application processes

The Land Registry is currently sending more than 5,000 requisitions each day, requesting further information or action from conveyancers before applications can be completed.

Data will be published showing how many registration applications conveyancers have sent, and how many requisitions have been sent back in reply, in order to process these applications.

Improving the registration and requisition process has also been stated as high priority for the department.

Robertson added: “While conveyancers are still responsible for completing applications with due care and attention, we can help them improve by giving them better data and advice, and a more consistent service.

“So this is not just about conveyancers improving the quality of their applications; we need to improve too, and by working together to do better across the board we can help make conveyancing simpler, faster and cheaper for all of us.”

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