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Economic secretary of the Treasury ‘scathing’ of Consumer Duty – reports

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  • 27/02/2023
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Economic secretary of the Treasury ‘scathing’ of Consumer Duty – reports
A Financial Times report has said that Andrew Griffith (pictured), economic secretary to the Treasury, has raised concerns around Consumer Duty, suggesting it could damage the financial services sector and lead to “spurious lawsuits”.

Sources told The Financial Times that Griffith had been “scathing” about the upcoming legislation in a dinner with senior figures from the sector.

They said he was worried that the regulation would impose new regulatory burden on the sector and go against the Treasury’s moves to relax rules to make the City of London a “Brexit opportunity”.

Sources added Griffith wanted to avoid a “compensation culture” with lots of customer claims of poor outcomes.

They noted that he wanted to ensure the Financial Conduct Authority (FCA) had listened to the worries the industry had and to make sure new rules were “proportionate and clear”.

The Treasury and the FCA declined to comment on Griffiths comments on The Financial Times story.

Consumer Duty is the raft of new rules from the FCA which primarily focus on delivering good outcomes for retail customers of the financial sector. It comes into force from 31 July.

A poll by Mortgage Solutions found that around half of mortgage brokers were somewhat prepared and over a quarter said they did not feel prepared at all.

Last week, Sheldon Mills, executive director, consumers and competition at the FCA, said some firms were using “avoidance” tactics and hoped that Consumer Duty would “go away” but urged companies to act as the 31 July deadline would not be moved.

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