Phoebus Software went live in Step One Finance’s servicing operations in mid-September, following a 14-week implementation.
The software delivers account automation in all areas of the account servicing lifecycle, from basic tasks such as document generation, rate change and user diary management through to more advanced requirements such as arrears management, including repossessions. Second charge and buy-to-let (BTL) lending are the first product sets to be serviced.
Phoebus Software APIs are integrated with Step One Finance’s technical infrastructure and third parties, providing functionality such as automatically onboarding originations and allowing borrower self-service.
Richard Pike (pictured), chief sales and marketing officer at Phoebus Software, said: “Step One has been a model client to work with on this programme.
“The proof of the pudding is in the eating, of course, and working so efficiently together to get Step One live in 14 weeks was just a brilliant effort from both parties working collaboratively to get the job done.”
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Earlier this year, Phoebus Software added Consectus to its “growing digital partnership ecosystem”.
