AI Compliance checks cases in real-time instead of after submission, so advisers can be notified and supported of any issues immediately.
Smart365 said this transformed compliance from being a reactive process to being proactive, integrated and scalable.
The firm said compliance usually relied on manual case checks completed after a recommendation was made, which could be slow and costly.
AI Compliance will work alongside Smartr365’s workflow automation, which guides and structures each stage of a case, while AI Compliance will alert advisers to maintain accuracy, complete the correct actions and gather the right information.
Case handlers will also review cases by exception at any point to ensure oversight happens proactively.
The new-build energy advantage
Sponsored by Halifax Intermediaries
Smartr365 said this would mean compliance is not a separate step but is built into the overall process.
Smartr365 said this was not about fixing errors after they happened or highlighting missed opportunities. Instead, this would mean the process is done correctly at the start.
It added that advisers would be able to achieve consistently compliant outcomes, sell more efficiently and deliver a smoother journey.
It will automate repetitive, rules-based checks, enabling human case checkers to focus on exception handling and judgement calls, rather than spending time going through every file. This will give them time to review cases that need more insight and context.
Damon Macklin, chief product officer at Smartr365, said: “AI Compliance redefines what good looks like in mortgage regulation.
“By embedding both bespoke workflow automation and AI Compliance directly within the adviser’s end-to-end journey, we’re removing friction, reducing cost, and ensuring every recommendation is right first time. It’s not just about doing compliance better – it’s about transforming how the whole sales process works.”
