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Firms should not just pass Consumer Duty onus to compliance teams – Worksmart

Regulated firms should take more ownership of the Consumer Duty task and not just let it s...

  • Apr 21, 2023
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September’s mini Budget sparked rise in mortgage complaints in Q3 – FOS

The market’s reaction to the mini Budget led to a rise in mortgage complaints as some bo...

  • Feb 15, 2023
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Later life mortgage complaints low but still work to be done – Wilson

There can be a lot of gnashing of teeth and general frustration voiced when it comes to th...

  • Sep 23, 2022
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Top 10 most read mortgage broker stories this week – 28/05/2021

A surge in complaints about mortgages together with rate cuts and relocation trends were a...

  • May 28, 2021
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FCA confirms Paragon, Mortgage Express and Blemain most-complained-about lenders

Paragon Finance, Mortgage Express and Blemain Finance were the three most-complained-about...

  • Oct 23, 2017
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Sesame tops FOS adviser complaint list

Sesame remains the adviser with the most consumer complaints with 100 lodged against the f...

  • Sep 05, 2017
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