Tag Result: Treating Customers Fairly (TCF)
High street difficulties emphasise importance of treating customers fairly – Cleary
If there has been one thing that has dominated the news over the past couple of months oth...
Mortgage industry rejects FCA’s Duty of Care proposals
The mortgage industry has unanimously rejected the Financial Conduct Authority’s propose...
The challenges of rescuing clients from another mortgage broker – Chris Hall
Helping people and solving puzzles is what being a mortgage adviser is all about and we ow...
Robo-advice may offer a good mortgage deal, but what about protection? – Phillips
Hybrid technology is now in almost every facet of our lives. We shop online, we book hotel...
Key Retirement hits back after percentage-based fees attack on equity release brokers
JLM Mortgage Services has released a statement saying that charging equity release clients...
Are direct-to-consumer product transfers legal? – JLM
When you’re talking about a part of the mortgage market potentially responsible for up t...
How to keep credit doors wide open but protect vulnerable digital customers
Digital processes are increasingly commonplace in the lending industry, but questions are ...
ASTL outlaws back-charging of interest
Members of the Association of Short Term Lenders (ASTL) have voted to toughen up its Code ...
Are brokers breaching TCF rules by ignoring protection? MCI Mortgage Club
Protection can often be an afterthought for many brokers when advising on mortgage product...
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