Tag Result: complaints
Complaints Commissioner slams FCA’s ‘inadequately resourced’ complaints process
The Financial Conduct Authority (FCA) has been censured by the Financial Regulators Compla...
Mortgage lenders should be ‘sympathetic’ and proactive in handling Covid-19 issues – FOS
The Financial Ombudsman Service (FOS) has set out how it believes mortgage lenders should ...
Al Rayan and Barclays top FCA mortgage complaints data
Al Rayan Bank and Barclays are the two most complained about active mortgage lenders, new ...
Mortgage complaints drop in Q1 – FOS
Almost 1,000 fewer mortgage-related complaints were received by the Financial Ombudsman Se...
Online estate agents ordered to clean up act on fees
The Advertising Standards Agency (ASA) has warned online estate agents that they need to b...
Building insurers worst performers as complaints soar
One in three complaints taken to the Financial Ombudsman Service (FOS) are found in the cu...
Mortgage complaints to the FOS jump 13%
The last year has been the busiest in five years for the Financial Ombudsman Service, whic...
Al Rayan and Marks and Spencer most complained about active mortgage lenders
Al Rayan Bank and Marks and Spencer Bank top the most complained about mortgage lender lis...
CMC targeting mortgage advice mis-selling with high volume of FSCS claims
The Financial Services Compensation Scheme (FSCS) has revealed it has been bombarded by a ...
Mortgage brokers’ FSCS levy drops 80% to £4m
Mortgage brokers will be contributing just £4m towards the Financial Services Compensatio...