Better Business
,
Business Skills
Alex Hyde
,
customer service
,
Moneypenny
,
Mortgage Bureau
,
mortgage customer service
,
outsourcing
,
telephone sales
Create Account
user.first_name
Menu
News
Better Business
Business Skills
For Your Clients
Profiles
Success in Practice
Join the MS Club & Subscribe
View all
DIFF
Green
Your Community
Industry Heroes
Marketwatch
Poll
Top Comments
Join the MS Club & Subscribe
View all
Events
Specialist Lending
Create Account
Sign In
user.first_name
News
Better Business
Business Skills
For Your Clients
Profiles
Success in Practice
Join the MS Club & Subscribe
View all
DIFF
Green
Your Community
Industry Heroes
Marketwatch
Poll
Top Comments
Join the MS Club & Subscribe
View all
Events
Specialist Lending
Breaking News
Top 10 most read mortgage broker stories this week – 13/02/2026
•
Santander lowers first-time buyer rates and increases other mortgage pricing
•
Mortgage Industry Mental Health Charter opens registration for first book forum of 2026
•
Brokers prefer phone to contact lenders but webchat growing medium – poll results
•
Tags
Articles tagged 'mortgage customer service'
1-10 of 3 results
Better Business
How and why Mortgage Bureau outsourced its telephone answering – Hyde
November 9, 2020
Better Business
The challenges of rescuing clients from another mortgage broker – Chris Hall
August 13, 2018
News
Barclays mortgage customers left on hold for two hours amid phone glitch
December 4, 2017
1-10 of 3 results
Editor's Tips