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FOS chief executive Ceeney steps down

The Financial Ombudsman Service's (FOS) chief ombudsman and chief executive Natalie Ceeney...

  • Nov 15, 2013
  • 0

FOS mortgage complaints top 3,000

The number of complaints registered with the Financial Ombudsman Service has topped the 3,...

  • Oct 22, 2013
  • 0

FOS’s Ceeney: Listen to clients to stop ‘cycle of scandal’

Financial services firms must listen to the feedback their customers give in order to stop...

  • Oct 22, 2013
  • 0

FOS chief tells banks not to fear complaints

Natalie Ceeney, chief executive of the Financial Ombudsman Service (FOS), has told firms n...

  • Oct 17, 2013
  • 0

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