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Tag Result: Ombudsman

FSA concerned over PPI-complaint handling behaviour

The FSA has approved consultation on Financial Ombudsman Service proposals to increase PPI...

  • Feb 26, 2013
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FOS upholds half of all complaints

The Financial Ombudsman Service (FOS) is currently upholding about 47% of all complaints, ...

  • Jan 29, 2013
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Keeping up with the regulator

Many years ago, to satisfy our regulatory requirements, a comprehensive complaints logging...

  • Jan 14, 2013
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FOS opens door to double compensation claims after High Court decision

The Financial Ombudsman Service (FOS) will change the wording on its rulings to say that c...

  • Jan 07, 2013
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FOS chief praises advisers for complaints handling

Financial Ombudsman Service (FOS) chief executive Natalie Ceeney has praised independent f...

  • Oct 30, 2012
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‘Not a point and click job’: FOS on hunt for £85k Ombudsmen

The Financial Ombudsman Service (FOS) is in the market for "exceptional people" to become ...

  • Sep 10, 2012
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Name and shame worst-offending claims firms – BSA

The Building Societies Association (BSA) has backed the decision to bring claims managemen...

  • Aug 28, 2012
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Legal Ombudsman to clamp down on claims firms

Claims management companies (CMCs) may have to pay compensation to customers they have mis...

  • Aug 28, 2012
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‘Disaster’ if legal sector gets financial services’ rep, says Ombudsman

The Legal Ombudsman has warned the sector is at risk of dragging down its reputation to th...

  • Jul 11, 2012
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‘Disaster’ if legal sector gets financial services’ rep, says Ombudsman

The Legal Ombudsman has warned the sector is at risk of dragging down its reputation to th...

  • Jul 11, 2012
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