Tag Result: Ombudsman

FSA concerned over PPI-complaint handling behaviour
The FSA has approved consultation on Financial Ombudsman Service proposals to increase PPI...

FOS upholds half of all complaints
The Financial Ombudsman Service (FOS) is currently upholding about 47% of all complaints, ...

Keeping up with the regulator
Many years ago, to satisfy our regulatory requirements, a comprehensive complaints logging...

FOS opens door to double compensation claims after High Court decision
The Financial Ombudsman Service (FOS) will change the wording on its rulings to say that c...

FOS chief praises advisers for complaints handling
Financial Ombudsman Service (FOS) chief executive Natalie Ceeney has praised independent f...

‘Not a point and click job’: FOS on hunt for £85k Ombudsmen
The Financial Ombudsman Service (FOS) is in the market for "exceptional people" to become ...

Name and shame worst-offending claims firms – BSA
The Building Societies Association (BSA) has backed the decision to bring claims managemen...

Legal Ombudsman to clamp down on claims firms
Claims management companies (CMCs) may have to pay compensation to customers they have mis...

‘Disaster’ if legal sector gets financial services’ rep, says Ombudsman
The Legal Ombudsman has warned the sector is at risk of dragging down its reputation to th...

‘Disaster’ if legal sector gets financial services’ rep, says Ombudsman
The Legal Ombudsman has warned the sector is at risk of dragging down its reputation to th...