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Tag Result: Ombudsman

Mortgage complaints fall as FOS upholds fewer cases

Fewer complaints about mortgages are being received and upheld by the Financial Ombudsman ...

  • Jan 31, 2018
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Sesame tops FOS adviser complaint list

Sesame remains the adviser with the most consumer complaints with 100 lodged against the f...

  • Sep 05, 2017
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Mortgage complaints rise 11% in Q2 – FOS

Mortgages were the third most complained about financial products in quarter two, from the...

  • Oct 21, 2014
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Payday consultation launches as Ombudsman investigates 70 complaints a month

Following the proposals to lower payday loan costs out today from the Competition and Mark...

  • Oct 09, 2014
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FOS reassures advisers: Initial letter is not official complaint

Receiving a letter from the ombudsman saying a customer has made a complaint does not mean...

  • Sep 23, 2014
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L&G mortgage complaints up 900%

Banks account for the lions share of consumer mortgage complaints in H1, with Bank of Scot...

  • Sep 02, 2014
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FOS resolves half a million complaints in ‘unprecedented’ year

A record year at Financial Ombudsman Service (FOS) saw 40,000 queries a week resulting in ...

  • May 20, 2014
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A look back at last week’s most read stories

Each Friday, Mortgage Solutions rounds up the most popular articles on the website over th...

  • May 16, 2014
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Lettings disputes 60% of property Ombudsman’s caseload

Complaints from either landlords or tenants constituted almost two-thirds of The Property ...

  • Apr 15, 2014
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FOS kicks off £200k review of its role and reach

The Financial Ombudsman Service (FOS) has hired trend forecaster the Future Foundation to ...

  • Oct 30, 2013
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