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Newcastle BS teams up with Recite Me to widen accessibility

Anna Sagar
Written By:
Posted:
July 1, 2024
Updated:
July 1, 2024

Newcastle Building Society has teamed up with Recite Me to integrate accessibility and language tools in its website.

The Recite Me tool widens accessibility by allowing users to enable users to personalise font size, type, and colour options to make each web page easier to read.

Web pages can also be downloaded as an audio file and users can convert page content into over 100 different onscreen languages. The site will also have the ability to read aloud in over 65 different languages.

Newcastle Building Society says that around 9.8 million people in England live with a disability, which can limit accessibility.

The mutual has made diversity, equity and inclusion (DE&I) one of its five strategic priorities, and the Recite Me accessibility tool is part of this commitment.

Jennie Pitt, head of diversity, equality and inclusion at Newcastle Building Society, said: “We’re committed to making it easy for our broker partners to interact with us in the way they choose.

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“That’s why, as well as maintaining our network of business development managers dedicated to providing experts advice on product, criteria or application questions, we’re making it simpler for brokers to navigate the website and find the information they need, by making our website accessible to everyone.”

Francesco Di Pietro (pictured), head of intermediary mortgages at Newcastle Building Society, said: “Ensuring that as many brokers as possible are able to access our website and obtain the information they need is important for our society in enabling us to deliver high levels of customer service, and an inclusive experience for our partners.”

Newcastle Building Society recently launched a digital mortgage platform as part of its ongoing investment into its technology.