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Firms must understand financial impact on disabled clients under Consumer Duty, expert warns

Financial services firms are obligated to understand how financial challenges may affect d...

  • Oct 26, 2023
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DIFF podcast: Being told I’d struggle in life made me more determined – Brewer

Lee Brewer, divisional mortgage services director at Connells Group, became more determine...

  • Aug 08, 2023
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Addressing the lack of diversity within the mortgage industry – Beecher

In today's increasingly diverse society, it is crucial for industries to reflect the commu...

  • Jul 19, 2023
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One in three facing hardship in retirement

A third of Brits could be forced to live in poverty when they retire, with women and the d...

  • Jun 28, 2023
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Over half of disabled bank customers negatively impacted by branch closures

The ever-increasing number of bank branch closures have negatively impacted 52 per cent of...

  • Jun 14, 2023
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Newcastle BS improves website accessibility for customers with vulnerabilities

Newcastle Building Society has partnered with technology firm Recite Me to make its websit...

  • May 09, 2023
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DIFF: Disabled staff can help businesses connect with their customers

Embracing disabled staff can help mortgage businesses better connect with their client bas...

  • Apr 28, 2023
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Over six million people living in poor quality housing

Around 10 per cent of people, or around 6.5 million people, living in poor quality housing...

  • Apr 17, 2023
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Lloyds Banking Group sets target to double representation of senior colleagues with disabilities

Lloyds Banking Group has announced it wants to double the number of senior colleagues in t...

  • Apr 12, 2023
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First-time buyers: confusion and accessibility, are we doing enough? – Hunnisett

“You’re only a first-time buyer once”, “enjoy every moment”, “oh isn’t it su...

  • Dec 16, 2022
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