She will be responsible for relationship building with the bank’s network and club partners.
Mirakian has spent the last six years as head of key accounts with Metro Bank and 15 years before that at Barclays, RBS and Lloyds.
Mirakian has held a variety of roles including head of direct mortgages, managed a BDM team, oversaw a broker helpdesk and undertook other aspects such as marketing and intermediary oversight.
“She is therefore incredibly well placed for her new position at Shawbrook,” said the bank.
Mirakian said: “Shawbrook really cares and values the relationships it has with the broker community. Their mantra ‘Proudly Different’ resonates with me, as their ambitious plans for growth are centred around how best they can deliver something special for their customers and brokers.”
Managing director for the residential mortgages team, Jeremy Law, said: “With the specialist market continuing to evolve and becoming increasingly important to customers underserved by current mortgage lenders, it essential that we recruit talented people such as Caroline who will widen the distribution of Shawbrook’s products.”
He added: “We are extremely fortunate to have such an experienced person as Caroline joining us, and I look forward to welcoming her to the business”.