Find the full list of winners across the broker, lender and business leader categories below.
Congratulations to all our winners, all those who were shortlisted and our expert judges.
Broker: Rising Star – Distributor
Billie Cox, Sirius Finance
Billie demonstrated incredible self-awareness and maturity. The last 12 months have seen her jump forward significantly in her development and contribution to the business. Not afraid to challenge the status quo, Billie is already delivering great things.
How to get your first-time buyer clients mortgage ready
Sponsored by Halifax Intermediaries
Lender: Rising Star – Product Provider supported by MIMHC
Ellen Close, Metro Bank
A super impressive group of finalists, but our winner is driven, determined and customer-focused. Ellen has made great strides in her organisation and helped deliver initiatives that have made a positive difference.
Broker: Administrator supported by Pepper Money
Maisy Stephens, Sirius Finance
If this group of finalists is an indication of the future of the market, then it’s in very good shape. All excellent, however, one finalist shone above the rest. Maisy is clearly a first-class administrator, who manages a diverse pipeline, manages her relationships extremely well and has the customer at the heart of everything she does.
Lender: Underwriter
Ashley Boorman, Keystone Property Finance
Solution-focused with a positive outlook, Ashley is always looking for new ways to improve underwriting for brokers, support staff and help the company.
Broker: Complex Buy-To-Let supported by Foundation Home Loans
David Horn, Dynamo
David has impressive conversion and retention rates, as well as being customer-focused with a great understanding of regulatory changes and how this will impact clients. All of this helped him stand out.
Business Leader: Complex Buy-To-Let Lender supported by Target Group
Jason Neale, Quantum Mortgages
Jason is a true leader who has embraced the complex lending arena and has delivered impressive results, which ensures he has happy staff, happy brokers and, most importantly, happy customers.
Business Leader: Development & Innovation Advocate
Nicola Firth, Knowledge Bank
The passion came through from Nicola. She showcased her business and herself as a leader and widened her business, especially with the Mental Health Charter. She was a clear winner.
Lender: Business Development
Richard Pugh, Pepper Money
Richard epitomised what a brilliant business development manager should be. Fully focused on delivering value into all his relationships and growing an adviser’s business, he has delivered impressive results over the last 12 months.
Broker: Commercial Finance supported by Interbay
James Oldham, Positive Lending
Depth of knowledge, understanding of the wider market and customer requirements and managing relationships with all stakeholders helped James shine.
Business Leader: Commercial Finance Lender supported by VAS
Marc Callaghan, OSB Group
A true leader and mentor, Marc’s passion shone through. He is active and engaged in the market to understand what the customer truly needs, and has his ear to the ground on the frontline of the teams and brokers.
Lender: Head of National Accounts supported by One Mortgage System
Sally Wright, Paragon Bank
Sally has applied a clear metric and a dramatic uplift of sales numbers to Paragon Bank, which were truly commendable. Her tangible results helped her to stand out this year and was far and away the best.
Broker: Second Charge
Rachael Peach, Dynamo
Rachael’s genuine passion shone through and her emotional connection to her work. She is customer-centric, with a desire to leave a legacy and educate those around her, which set her apart in a tough category.
Business Leader: Surveyor
David Ellison, Pinnacle Surveyors
David has had a lot of changes in his organisation and is a player manager. He has had to move with the changes and has adapted well. David is using technology in a personal way and improving his service standard.
Broker: Bridging & Short-Term Finance supported by Market Financial Solutions
Narinder Gill, Coreco
Narinder understands the whole relationship between lender, broker and client, and is an ambassador for bridging – he lives and breathes it, as well as understanding the importance of education.
Business Leader: Bridging Lender supported by Clever Lending
Raphael Benggio, MT Finance
Drive, passion and enthusiasm were the determining factors in ensuring Raphael came out on top of the shortlist, alongside impressive business growth.
Business Leader: Second Charge Lender
Ryan McGrath, Pepper Money
Impressive figures and delivering on his promise made sure Ryan edged a really competitive category.
Business Leader: Specialist Distribution supported by Together
Michael Craig, Brilliant Solutions
Michael is people-focused, passionate and driving real growth and change within the business and wider industry.
Business Leader: Conveyancer supported by Molo Finance
Kevin Tunnicliffe, Sort Group
Kevin has been leading the way, especially with technology and has really pushed for the industry to make a change. He is making the industry ‘level up’ to a new standard.
Broker: Complex Income supported by Aldermore
Simon Ward, SPF Private Clients
Simon has a real understanding and depth of knowledge of the sector and is able to help complex clients in complex lending, working with them to build unique solutions.
Business Leader: Complex Income Lender
Charles Morley, Metro Bank
Charles demonstrated clear examples of effective leadership and is someone who supports his people internally, delivers externally and shows compassion to go that extra mile for the good of the market.
Lender: Head of Sales supported by Mortgage Brain
Caroline Mirakian, United Trust Bank
Caroline is so passionate about her people and team and shows consistency. She has created a team built on trust with clear measurable goals. Her win is truly well-deserved!
Broker: Adverse Credit
Stephanie Seddon, Right Choice Mortgages
Compassion, understanding and a willingness to dive into the detail ensured Stephanie stood out from the rest.
Business Leader: Adverse Credit Lender supported by The Brightstar Group
Simon Cockerill, OSB Group
Simon’s passion and drive shone through, keeping a positive outlook despite a heavy workload and responsibilities.
