Tag Result: service
Uploading documents and case manager access at heart of lender service improvements ‒ analysis
Brokers have agreed that lender service levels are getting better, identifying the ability...
Speed of solicitors blamed by brokers for delays ‒ Apex
Most brokers believe that the speed ‒ or lack of it ‒ from a client’s solicitor is t...
‘We’re looking at a way to add document upload fairly soon’ – Halifax Intermediaries
Head of Halifax Intermediaries Ian Wilson reveals the lender is testing mortgage document ...
Case study: ‘Everyone I dealt with seemed to genuinely want to help’
Service is king for Gordon Richardson, senior mortgage consultant at Gorleston based Your ...
Principality’s broker arm wins national customer service award
Mutual mortgage lender Principality has been recognised for its outstanding customer servi...
What mortgage lenders can learn from a good intermediary – Barclays
While the market remains challenging for lenders, there is always room to question, learn ...
Coventry judged best lender for service by brokers this year
A survey of 300 mortgage advisers ranked Coventry for Intermediaries top out of 11 lenders...