Tag Result: vulnerable customers
‘All clients to be treated as vulnerable’ – Star Letter 07/07/2017
Each week Mortgage Solutions and its sister title Specialist Lending Solutions select the ...
How to keep credit doors wide open but protect vulnerable digital customers
Digital processes are increasingly commonplace in the lending industry, but questions are ...
Overforbearance an issue for mortgage market – FCA
Overforbearance, product renewals and the treatment of vulnerable customers remain areas o...
Lending into retirement could be next PPI scandal – Shakespeare Martineau
Lending into retirement could be the next PPI scandal if the industry does not assess borr...
Time for a regulatory revolution in the equity release market – Andrea Rozario
Regulation of the equity release market is in drastic need for an overhaul, writes Andrea ...
Debt management firms found guilty of misleading customers to increase sales
Fee-charging debt management firms have been found guilty of presenting false information ...
Payday lenders persist in failing vulnerable customers, says FCA
Payday lenders are continuing to exacerbate stressful situations for vulnerable customers ...