Tag Result: vulnerable customers
Vulnerable people allowed to transfer support for mortgage interest when moving home
Disabled people and others receiving support for mortgage interest (SMI) will be able to r...
‘Great brokers know they must identify vulnerable customers and treat them as individuals’ – Marketwatch
The Financial Conduct Authority (FCA) pointed out that firms need to improve identifying a...
FCA investigating debt management firms mistreating elderly and vulnerable customers
The Financial Conduct Authority (FCA) has commenced an enforcement investigation into a de...
Digital innovations may help vulnerable consumers – CMA
Digital developments have potential to help the financial services industry support vulner...
FCA: Firms have a responsibility for ‘real world’ consumers
The Financial Conduct Authority (FCA) has unveiled its approach to future regulation for c...
One in eight consumers believe they have received bad financial advice – FCA
Almost two thirds of UK consumers do not trust the financial services industry while a sig...
‘All clients to be treated as vulnerable’ – Star Letter 07/07/2017
Each week Mortgage Solutions and its sister title Specialist Lending Solutions select the ...
How to keep credit doors wide open but protect vulnerable digital customers
Digital processes are increasingly commonplace in the lending industry, but questions are ...
Overforbearance an issue for mortgage market – FCA
Overforbearance, product renewals and the treatment of vulnerable customers remain areas o...
Lending into retirement could be next PPI scandal – Shakespeare Martineau
Lending into retirement could be the next PPI scandal if the industry does not assess borr...
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