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FCA signals vulnerable customers and climate change priorities

The Financial Conduct Authority (FCA) will continue pushing for financial services industr...

  • Nov 07, 2019
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Execution-only warning: Only a third of borrowers read mortgage agreement – Trussle

Just one third of borrowers said they read their mortgage agreement before they signed it ...

  • Oct 17, 2019
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Vulnerable people allowed to transfer support for mortgage interest when moving home

Disabled people and others receiving support for mortgage interest (SMI) will be able to r...

  • Jun 12, 2019
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‘Great brokers know they must identify vulnerable customers and treat them as individuals’ – Marketwatch

The Financial Conduct Authority (FCA) pointed out that firms need to improve identifying a...

  • Apr 17, 2019
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FCA investigating debt management firms mistreating elderly and vulnerable customers

The Financial Conduct Authority (FCA) has commenced an enforcement investigation into a de...

  • Mar 15, 2019
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Digital innovations may help vulnerable consumers – CMA

Digital developments have potential to help the financial services industry support vulner...

  • Nov 14, 2018
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FCA: Firms have a responsibility for ‘real world’ consumers

The Financial Conduct Authority (FCA) has unveiled its approach to future regulation for c...

  • Nov 06, 2017
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One in eight consumers believe they have received bad financial advice – FCA

Almost two thirds of UK consumers do not trust the financial services industry while a sig...

  • Oct 18, 2017
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‘All clients to be treated as vulnerable’ – Star Letter 07/07/2017

Each week Mortgage Solutions and its sister title Specialist Lending Solutions select the ...

  • Jul 07, 2017
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How to keep credit doors wide open but protect vulnerable digital customers

Digital processes are increasingly commonplace in the lending industry, but questions are ...

  • May 22, 2017
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