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Over half of brokers feel confident identifying vulnerable clients – TMA Club

More than half of mortgage brokers feel they can clearly explain the characteristics of vu...

  • Dec 16, 2021
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The Right Mortgage Network launches vulnerability hub

The Right Mortgage and Protection Network has set up a vulnerability hub to raise awarenes...

  • Sep 03, 2021
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There are lots of ways you can get vulnerability wrong – Wilson

The notion of vulnerability, and who might be defined as a vulnerable customer, has perhap...

  • Apr 12, 2021
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‘More important than ever’ vulnerable customers are treated fairly – FCA

The impact of the pandemic means it is more important than ever that vulnerable customers ...

  • Feb 23, 2021
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ERC warns against standardising suitability reports as it tackles FCA concerns

The Equity Release Council (ERC) has warned advisers not to use standard paragraphs when p...

  • Dec 09, 2020
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FCA warns firms exploiting vulnerable customers in latest guidance

The Financial Conduct Authority (FCA) has revealed it found firms deliberately exploiting ...

  • Jul 29, 2020
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FCA signals vulnerable customers and climate change priorities

The Financial Conduct Authority (FCA) will continue pushing for financial services industr...

  • Nov 07, 2019
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Execution-only warning: Only a third of borrowers read mortgage agreement – Trussle

Just one third of borrowers said they read their mortgage agreement before they signed it ...

  • Oct 17, 2019
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Vulnerable people allowed to transfer support for mortgage interest when moving home

Disabled people and others receiving support for mortgage interest (SMI) will be able to r...

  • Jun 12, 2019
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‘Great brokers know they must identify vulnerable customers and treat them as individuals’ – Marketwatch

The Financial Conduct Authority (FCA) pointed out that firms need to improve identifying a...

  • Apr 17, 2019
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