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FOS launching independent review into Channel 4 investigation revealing poor standards

The non-executive board of the Financial Ombudsman Service (FOS) will be appointing an ind...

  • Mar 23, 2018
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Mortgage complaints fall as FOS upholds fewer cases

Fewer complaints about mortgages are being received and upheld by the Financial Ombudsman ...

  • Jan 31, 2018
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Intrinsic ordered to pay out thousands over mortgages that funded Harlequin investments

Intrinsic has been ordered to pay tens of thousands of pounds in compensation over interes...

  • Nov 10, 2017
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Mortgage complaints just 2% of Ombudsman workload

Financial Ombudsman data showed house mortgage complaints from consumers made just 2% of t...

  • Oct 24, 2017
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Mortgage complaints dip by 12% – FOS

Consumer complaints about mortgages fell in the first quarter of this financial year, acco...

  • Aug 15, 2017
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FOS predicts steady complaints and maintains levy

The Financial Ombudsman Service (FOS) is expecting complaints volumes to remain largely un...

  • Apr 03, 2017
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Mortgage complaints fall 12% in 2016 – FOS

Complaints related to mortgages and home finance fell by almost 1,400 during 2016 as the s...

  • Feb 28, 2017
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‘Room for improvement’ on lending to older borrowers

Lenders still have some way to go to adequately support older borrowers, one broker has cl...

  • Feb 08, 2017
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Bank of Scotland mortgage prisoner denied lower rate in line for payout

Bank of Scotland has been ordered to pay a customer back thousands of pounds who was force...

  • Jan 31, 2017
  • 4

FOS releases P2P case studies as early warning signal

The Financial Ombudsman Service (FOS) has published a series of peer-to-peer lending compl...

  • Nov 03, 2016
  • 4

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