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Tag Result: Financial Ombudsman Service

Bank of Scotland mortgage prisoner denied lower rate in line for payout

Bank of Scotland has been ordered to pay a customer back thousands of pounds who was force...

  • Jan 31, 2017
  • 4

FOS releases P2P case studies as early warning signal

The Financial Ombudsman Service (FOS) has published a series of peer-to-peer lending compl...

  • Nov 03, 2016
  • 4

No let-up in PPI complaints in three months to September

Consumers continue to complain about Payment Protection Insurance (PPI) more than any othe...

  • Nov 03, 2016
  • 1

Rogue AR firm caused spike in L&G Ombudsman complaint data

A ‘rogue’ broker firm which added fees for will writing to customers’ mortgage balan...

  • Sep 07, 2016
  • 2

Mortgage complaints rise for eight out of 10 worst offender lenders

Eight of the top 10 mortgage lenders with the most complaints have seen a rise in the numb...

  • Sep 06, 2016
  • 12

PPI claims end-date projected for June 2019

The Financial Conduct Authority (FCA) has confirmed it plans to set a deadline for new pay...

  • Aug 02, 2016
  • 0

Mortgage complaints fell in Q1 – FOS

Mortgage borrowers found less cause to complain about products or advice over the last thr...

  • Jul 26, 2016
  • 6

Mortgage lenders failing to support struggling customers, Ombudsman finds

Customers grappling with debt and mortgage repayments are not being sufficiently supported...

  • May 26, 2016
  • 5

Complaints about payday loans almost triple in a year

Complaints to the financial ombudsman about payday loans have almost tripled in a year, de...

  • May 26, 2016
  • 6

Banks braced for extra £22bn in PPI claim payouts

Banks will probably have to payout at least another £22bn to reimburse customers for paym...

  • Apr 04, 2016
  • 0

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