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FOS and FCA should consult on new levy for ombudsman, review finds

The Financial Ombudsman Service (FOS) and Financial Conduct Authority (FCA) should conside...

  • Jul 12, 2018
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FCA proposes inflation-busting 3.8% rise to mortgage broker fees

The Financial Conduct Authority (FCA) has proposed increasing fees for mortgage brokers by...

  • Apr 09, 2018
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Mortgage industry complaints drop as Bank of Scotland tops table

New mortgage complaints dropped by a fifth in the second half of 2017 to 4,498 from 5,647 ...

  • Mar 27, 2018
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FOS launching independent review into Channel 4 investigation revealing poor standards

The non-executive board of the Financial Ombudsman Service (FOS) will be appointing an ind...

  • Mar 23, 2018
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Mortgage complaints fall as FOS upholds fewer cases

Fewer complaints about mortgages are being received and upheld by the Financial Ombudsman ...

  • Jan 31, 2018
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FCA consults on FOS extension to cover SMEs

The Financial Conduct Authority (FCA) is consulting on widening access to the Financial Om...

  • Jan 22, 2018
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Sesame tops FOS adviser complaint list

Sesame remains the adviser with the most consumer complaints with 100 lodged against the f...

  • Sep 05, 2017
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Mortgage complaints dip by 12% – FOS

Consumer complaints about mortgages fell in the first quarter of this financial year, acco...

  • Aug 15, 2017
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Secured loan firm forced to write off £40k debt fast-tracked to mental health sufferer

In its annual review of complaints data, the Financial Ombudsman Service (FOS) gave exampl...

  • Jun 13, 2017
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Mortgage market complaints fall while payday loan woes rocket – FOS

Complaints made about mortgages fell last year against a backdrop of rising customer frust...

  • Jun 13, 2017
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