Masthaven pulls products and curbs LTVs

Masthaven pulls products and curbs LTVs


The bank has also restricted its other lending operations due to limitations on physical valuations.

A spokesperson for Masthaven said the product changes would not impact cases in its pipeline.

However, it will be applying its valuation service to pipeline cases which are yet to receive a valuation.

For bridging cases, where a full valuation is not available, Masthaven will consider drive-by valuations supported by an automated valuation model (AVM) at a maximum loan to value (LTV) of 60 per cent.

Where a drive-by valuation is not available, the bank will make use of its AVM Plus service, at a maximum of 50 per cent LTV.

In a communication to brokers, the lender said it will not be accepting any new development or commercial loans until further notice.

“This will enable our team to support existing borrowers with projects already in progress.”

It added that it was removing its larger bridging loans range but the maximum loan size will be increased on its prime and standard range.

These will be limited to 70 per cent LTV for first charge and 60 per cent LTV for second charge.

The minimum term for bridging loans will be 12 months and early repayment is subject to a minimum of one month with interest paid.

Refurbishments will not be available on prime products.


No pipeline impact

A spokesperson for Masthaven confirmed the changes would not impact cases in its pipeline and said it would apply its valuation service to pipeline cases which are yet to receive valuation.

In the message to brokers, the lender said it was making some temporary changes to its product range and criteria as a result of the coronavirus crisis.

“We’re open for lending. We believe that at this time it’s important, as a bank, that we support you and your customers with financing options responsibly structured and underwritten,” it said.

“So while we are making changes we are continuing to offer a lending range.”

It added: “We know that there are lots of changes being made across the market but hope you appreciate that making these changes enable us to continue to support you and your customers during this unprecedented time.”

The product changes will be effective from 6 April.


Top 10 most read mortgage broker stories this week – 03/04/2020

Top 10 most read mortgage broker stories this week – 03/04/2020


Product changes from the big lenders got the most interest, as Nationwide stopped applications above 75 per cent LTV, with similar moves from NatWest and other lenders.

In positive news, Halifax brought back deals up to 80 per cent LTV and Mortgage Solutions revealed the FCA is preparing a fees support package for smaller firms.


NatWest and Nationwide issue furloughed worker guidelines


Nationwide withdraws mortgages above 75 per cent LTV


Nationwide extends mortgage offer periods and widens digital valuation use


FCA preparing fees support package for smaller firms – exclusive


Halifax Intermediaries relaunches 80 per cent LTV range


‘This crisis should encourage brokers to change how they operate’ – Marketwatch


HSBC maintains 95 per cent LTV mortgages  


Nationwide ups product transfer rates


OSB and Precise stop new apps and halt pre-offer cases


NatWest and Metro Bank withdraw high LTV product ranges



Bamford: This is a seismic shift and things may never be the same

Bamford: This is a seismic shift and things may never be the same


Some lenders continue to buck this trend however; HSBC recently reaffirmed its commitment to offering high-LTV mortgages, while a large number of building societies are also adopting a ‘business as usual’ approach – or at least one that attempts to mirror this as closely as possible.

However, for every lender able to continue in this vein, we have those which have had to change their approach in a radical way.

Many have stopped new business while they work through the payment holiday requests of their existing borrowers, while others are in a state of stasis, given the nature of the capital markets and the ‘wait and see’ attitude that most funders have adopted.

Having said that, there will no doubt be opportunities to be grasped at some point; one suspects, for example, in the high LTV space that while some of the biggest lenders retrench to lower LTVs, the building societies, challengers and smaller banks might be able to continue to support this demographic.

Traditionally the preserve of the first-time buyer, there may also be a growing number of existing homeowners who need higher LTV products.

Those lenders who are able to keep lending, servicing and processing business throughout this period are likely to find a reserve of customers to dip into who are taking the chance to review their finances.

With the support of advisers of course.


No return to normal

What the future might bring beyond this period however is still uncertain but there seems little doubt that many lenders will not be able to offer a pre-coronavirus (PC) proposition.

There continues to be a lot of talk about ‘returning to normality’ – whether that’s the ability to reduce the lockdown measures or in a business sense.

However, we are facing a ‘new normal’, not the environment immediately prior to this; for many people and businesses, things will never be the same again.

I suspect for many lenders too, there may have to be a fundamental shift in the way they conduct business, and many will certainly have to revisit their appetite for risk, especially what that means for high LTV activity.


Seismic shift

Over time we may see a gradual return to a PC mortgage market but this is going to take time, and will need a softly-softly approach, with a large degree of hand-holding and patience with lenders as they work back towards this.

This is a seismic shift for all of us, and we could see a very different situation when this period is over.

Those who once appeared to lead the way, may be overtaken by others who are able to react, and get up to speed, more quickly.

It might not seem like this at present, but this will present opportunities for certain lenders. Whether they are able to take them is however another thing entirely.



‘Lenders should be applauded and not berated’ – Lea Karasavvas

‘Lenders should be applauded and not berated’ – Lea Karasavvas


For example, one of the leading lenders and trend setters of the market, Halifax, has already enhanced its offering by returning to the market with higher loan to value options, having withdrawn all products above 60 per cent loan to value (LTV) last week.

In a matter of days we have seen one of the largest lenders of the industry take stock, evaluate its position and come back stronger with products up to 80 per cent LTV. This is a huge vote of confidence and one that will encourage other lenders to do the same.

We’ve seen Accord adjust its processes to allow for automated valuations up to 75 per cent LTV on purchases and 85 per cent LTV on remortgages.

HSBC continues to work hard on automated valuations at higher levels as does Santander. Metro has held on to lending at 80 per cent LTV and introduced digital valuations; all this while dealing with record levels of payment holidays.

Skipton Building Society has re-entered the market up to 75 per cent after a temporary withdrawal of all products last week.

It needs to be understood these are unprecedented changes. Our lenders may be withdrawing product ranges and making headlines, but let us not lose track of the fact that they are swiftly re-entering the market with sensible, viable solutions and doing so at an exceptional pace.

They are hugely understaffed, due to sickness and unusual working conditions. Throw into the mix payment holidays on a magnitude that lenders have never witnessed before and the need to replace physical valuations with other solutions.


Applause for the banks

Against this backdrop, we should be applauding the work of the banks keeping things going as best they can. The speed and reactions of lenders should be applauded and not berated.

In these most challenging times while there are some dilemmas that we all face and casualties that will arise from this, let us all take a minute to appreciate the huge efforts being made to keep us safe in our homes.

To keep the economy stable and the hard work going on behind closed doors to give us all a fighting chance of surviving this pandemic.

What is different this time round to 2008 is the use of social media. Sure Twitter was around in 08, but barely two years old it was not the beast it is today.

News was not reported as fast, opinions not delivered as quick. Facebook was four years old but was full of students and not quite the diverse medium it is today. As for LinkedIn, nowhere near the monster it is now.

These platforms have helped news travel faster, and with the news come opinions. With the opinions, fear. The spread of the coronavirus has been rapid, but the scaremongering was quicker.

For every 100 bad news stories, you’ll find one positive.  Bad news stories circulating in the mainstream media that the mortgage market is in lockdown are being used as ‘click bait’ as a friend of mine so eloquently called it.


Impossible decisions in impossible times

Instead let’s salute the hard working heads of lending in the banks, building societies and specialist lenders who are tasked with impossible decisions, in impossible times, in an unprecedented era.

Let’s praise the business owners, the leaders, the brokers, the underwriters and the business development managers who are doing everything within their power to keep this industry going and keep it moving through something none of us have come anywhere near close to experiencing before.

Businesses like Knowledge Bank have shown their incredible strength giving daily updates even to non members. It is this spirit and this togetherness that will help pull us all through these difficult times.

Our thoughts are with everyone who has lost their jobs, with all the families that have been affected by the outbreak and to all those who have lost someone they love.

These are unprecedented times, but this is a resilient industry. While we will have casualties, we can take stock and we’ll come back from this.

Let’s all unite as we always have done before and find a way through this.

Best of luck to us all over these coming months and see you on the other side.


Aldermore temporarily reduces LTV offering

Aldermore temporarily reduces LTV offering


The bank will be temporarily reducing its mortgage range open to new customers, including credit-adverse and help to buy products. It is also withdrawing its three-year fixed rate products and term variable options 

All homes in multiple occupancy and multi-unit freehold products up to six bedrooms or units will also be put on hold 

Existing applications where a product has already been reserved will continue to progress. 

The bank said this would allow it to focus on supporting its existing customers, during a period of high request volumes.  


Valuation changes 

Aldermore has moved towards remote valuations for owner-occupied properties and buy to let single unit applications due to government restrictions 

Where remote valuations are not possible, cases have been put on hold until new processes are available or physical valuations are allowed again 

The bank also confirmed it is offering payment breaks for existing homeowner and landlord customers impacted by Covid-19 and is providing three-month mortgage offer extensions to customers that have exchanged.  

Jon Cooper (pictured), head of mortgage distribution at Aldermore, said: “It has been an extraordinary few weeks for the industry and the country as a whole, and this has led to the necessary decision to temporarily reduce our options for new customers.  

Our aim is to continue to support the market as much as possible while we work hard to maintain the service required to our customers during this worrying time for many. 

Small business loan scheme overhauled with personal guarantees no longer required

Small business loan scheme overhauled with personal guarantees no longer required


Following concerns raised by MPs, banks and small businesses, HM Treasury has overhauled how its Coronavirus Business Interruption Loan Scheme (CBILS) will operate to make it easier to access.

Now all viable small businesses affected by Covid-19, and not just those unable to secure regular commercial financing, will be eligible should they need finance to keep operating during this difficult time.

And according to reports, Treasury has also dropped requirements for lenders to operate the scheme under normal lending protocols, which meant they often asked for security such as a personal guarantee or a charge over a property for smaller loans.

This will continue for loans of more than £250,000 however.

The move came after figures showed just £90m of these loans were approved for less than 1,000 firms in the last week from around 130,000 enquiries, with reports the scheme was too cumbersome and awkward to work with.


Large firm support

A government-backed scheme to provide financing to larger companies, being operated by the Bank of England, has also provided almost £1.9bn of support to firms with a further £1.6bn committed.

And support for large firms has been extended further.

The new Coronavirus Large Business Interruption Loan Scheme (CLBILS) will provide a government guarantee of 80 per cent to enable banks to make loans of up to £25m to firms with an annual turnover of between £45m and £500m.

The Treasury said this will give banks the confidence to lend to more businesses which are impacted by coronavirus but which they would not lend to without CLBILS.

Loans backed by a guarantee under CLBILS will be offered at commercial rates of interest and further details of the scheme will be announced later this month.


Changes a ‘big step forward’

Confederation of British Industry (CBI) director-general Dame Carolyn Fairbairn welcomed the revamp noting that the measures were a “big step forward” on the original scheme.

“They will help deliver cash faster to firms battling for survival in the headwinds of the pandemic,” she said.

“By providing more support for mid-tier companies, they are backing our most significant and iconic regional employers. These firms number in the thousands and make a huge contribution to the economy, so it’s good to see them getting the support they deserve.

“More detail and a clear time frame are still needed, but this plan is hugely welcome.”

She added that banks were working at breakneck speed and it was encouraging to see the government stepping in where urgent help is needed for businesses.


Debt a daunting prospect

Federation of Small Businesses national chairman Mike Cherry echoed the support for the changes.

“Time is of the essence and therefore we welcome government action in ensuring that any viable small business that has been negatively impacted by the Coronavirus can now directly access CBILS rather than first being offered a bank’s own standard commercial lending product,” he said.

“Removing personal guarantees for all commercial loans below £250,000 is also very welcome. Taking on debt at the current time is a daunting prospect for many small businesses and the self-employed.

“We look forward to continuing our constructive engagement with government to ensure that debt can be repaid in an affordable way that allows small businesses to recover from this crisis and to thrive again,” he added.

Chancellor Rishi Sunak (pictured) announced the changes and said he was taking action by extending the loan scheme so more businesses can benefit.

“We have also listened to the concerns of some larger businesses affected by Covid-19 and are announcing new support so they can benefit too,” he said.

“This is a national effort and we’ll continue to work with the financial services sector to ensure that the £330bn of government support, through loans and guarantees, reaches as many businesses in need as possible.”




Bluestone Mortgages suspends new applications

Bluestone Mortgages suspends new applications


This restriction in business comes days after the lender capped lending at 75 per cent loan to value and began declining applications from borrowers working in the leisure, hospitality and retail industries. 

The lender said the decision to halt new applications has been made as a result of restrictions that have been put on physical property valuations due to the Covid-19 pandemic. 

Bluestone will prioritise existing applications where the valuation has already been completed. All other applications will be processed and underwritten as normal, while they wait for the availability of an acceptable valuation.   

All offered mortgage loans will continue to completion as normal. 

Bluestone said its existing customers will not be affected by the suspension and the lender’s support services will remain open for these borrowers.  

During this time, the lender will reallocate employees to other customer support teams so they can offer more help to existing borrowers. 

Steve Seal, managing director at Bluestone Mortgages, said the staff moves were necessary in supporting customers through the crisis and the overall decision to stop accepting applications was not taken lightly. 

He added: “Overall, our main priority is supporting brokers in every way we can so that they can continue to deliver strong outcomes for customers and to reassure them they are in safe hands. 

“Bluestone will continue to follow the government guidelines and hope to re-open to new business as soon as possible and will update the market on news of this in due course.” 

EPC requirements remain for property lettings and sales

EPC requirements remain for property lettings and sales


In guidance published by the Ministry of Housing, Communities and Local Government (MHCLG) it was made clear that properties put on the market will still be required to obtain an EPC before being sold, let or built.

It added that assessments should only be conducted where the work is essential.

This follows government-issued guidelines last week that urged people to delay or not begin the process of buying or selling a home unless it was absolutely critical.

A valid EPC is legally required when a property is sold, let or constructed and must be completed by an accredited assessor unless an exemption can be applied.

Landlords and sellers have seven days to obtain a valid EPC from the day the property is marketed, with a further 21 days grace period allowed if all reasonable efforts have been made to obtain one, but it has not been possible.

Restriction of movement laws and social distancing practices which have resulted in almost all valuers and surveyors stopping in-person property surveys are likely to have severely hampered EPC assessors as well.


Endeavour to delay transactions

In its guidance today, MHCLG reiterated that unnecessary visitors should not be invited into homes or into those let to tenants.

It said that where a property is occupied, parties must endeavour to agree that the transaction can be delayed, so that an EPC assessment can proceed when stay-at-home measures to fight coronavirus (COVID-19) are no longer in place.

“If moving is unavoidable and the parties are unable to reach an agreement to delay, and a valid EPC is not available from the register, an assessment may need to be conducted,” it continued.

“In these circumstances, government guidelines on staying away from others to minimise the spread of the virus must be followed alongside the guidance for carrying out work in people’s homes.

“EPC assessments can continue in cases where a domestic property is vacant,” it added.

No assessments should take place if any person in the property is showing symptoms, self-isolating or being shielded.

And if securing an EPC is critical the appointment should be rescheduled to when it is safe to do so in accordance with government guidelines on staying away from others.


Only where essential

MHCLG told assessors that EPC assessments can continue, but some buying and selling transactions may be delayed.

“Where transactions continue, they must meet the criteria and assessments should only be conducted where an individual believes the work is essential and meets the criteria for leaving the home, and in accordance with government social distancing guidance,” it said.

“No assessments should take place if any person in the property is showing symptoms, self-isolating or being shielded.

“If you are unable to undertake an assessment for which you have been booked, you should seek to reschedule your appointment when it is safe to do so,” it added.



Oblix Capital launches e-signatures to support remote working

Oblix Capital launches e-signatures to support remote working


The technology will help to reduce delays in obtaining original signatures as businesses adapt to remote working.

The tool will help Oblix Capital maintain its customer service levels to clients, broker partners and suppliers during the Covid-19 crisis, it said.

Andy Reid, director, intermediary and networks, said: “I’m really pleased we have managed to react so quickly alongside Nivo to improve our working practices.

“In these uncertain times our clients and broker partners will expect the same high levels of customer service, and this partnership will help us to achieve that.”


Aspen Bridging introduces desktop valuations

Aspen Bridging introduces desktop valuations


The company is accepting applications up to £1m net up to 62.5 per cent loan to value for residential and light refurbishment projects.

Flat rates start at 0.89 per cent with terms running from 12 to four months with stepped rates starting at an initial 0.59 per cent up to a maximum of 12 months.

Aspen will continue to supply a fully-costed quote in the first 15 minutes and will progress the case from a submitted decision in principle (DIP) to a post-search DIP in a maximum of three hours.

All meetings that need to be carried out will be done using Facetime.

The lender’s legal partners will operate with full remote capacity and pay-out functions, it added.

Jack Coombs (pictured), director at Aspen Bridging, said: “The measures we have introduced, based around desktop valuations, will ensure that we can continue to lend while the market goes into lockdown.

“We have an extremely strong funding position through our parent company, and this enables us to be more flexible in our offering.

“A level of continuation is crucial for the bridging market, our broker partners and their customers, and we are doing our utmost to deliver certainty in uncertain times.”