Each week, Mortgage Solutions and its sister title, Specialist Lending Solutions, pick the top comments from our readers.
This week’s comment was in response to the story: New rules for mortgage lenders as quarter of Brits struggle with cost-of-living crisis
Sox said: “This is very good news, so many times I’ve spoken with clients who, for whatever reason, need a ‘temporary’ fix because they can see that things are going to get worse and they are going to start to struggle. Yet their lender has refused to assist further until they fall into arrears, thus ruining their credit rating, which impacts their lives in other ways and is really not a way to treat people.
“Obviously the Mortgage Charter is currently catching a lot of these people, and long may it continue, but there are other options such as part and part repayments or a three-month payment holiday, for example. Listening and understanding people’s individual circumstances instead of applying a ‘broad brush’ policy is a step forward.”
Sox added: “I get the impression it’s the lenders’ systems that often prevent this, as they just don’t have the IT capacity to play around with variable payments, but this isn’t really a valid excuse when there is a struggling human being in need.”
Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors.
Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies.
This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector.
She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021.
In her spare time, Shekina likes to read, travel, listen to music and socialise with friends.
She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content.
Follow her on Twitter at @ShekinaMS
