The new Consumer Duty comes into force on 31 July 2023.
The rules being brought in by the Financial Conduct Authority (FCA) primarily focus on delivering good outcomes for retail customers of the financial sector.
A recent review conducted by the regulator found that while some firms were prepared for the changes, others fell behind and risked not being compliant. This was carried out in October when firms were required to detail their plan of action for Consumer Duty.
Mortgage Solutions wants to know if mortgage firms feel ready for the incoming rules.
Brokers, do you feel prepared for Consumer Duty?
Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors.
Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies.
This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector.
She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021.
In her spare time, Shekina likes to read, travel, listen to music and socialise with friends.
She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content.
Follow her on Twitter at @ShekinaMS
