Tag Result: lender service levels
Brokers have been ‘resilient’ during the pandemic – Wilson
Mortgage brokers have faced similar challenges to lenders during the pandemic and remained...
Mortgage lender service scores slipped in H1 as old habits returned – Wilson
The relationship between advisers and lenders is undoubtedly a symbiotic one. There is alw...
The concept of a direct relationship with BDMs is in the past – Star Letter 13/08/2021
Each week Mortgage Solutions and its sister title Specialist Lending Solutions pick the to...
MAOE: Hodge to ‘mobilise underwriters’ to answer case queries directly
Hodge Bank will be allowing its underwriting team to respond to broker and administrator q...
Broker fees should match solicitors’ and be based on case complexity – Marketwatch
There are a combination of reasons why mortgage applications are taking longer and require...
Broker satisfaction with lender speed of service rebounds in April and May – Smart Money People
Brokers’ level of satisfaction with how fast lenders process applications has risen by 6...
Hawaiian shirts and flip flops would be welcome in broker offices – Star Letter 01/04/2021
Each week Mortgage Solutions and its sister title Specialist Lending Solutions pick the to...
Lenders will be resourcing redemption and completion teams – Skipton BS
Planning is critical for the mortgage industry to navigate the end of the stamp duty holid...
If advisers provided the same service as lenders, we would be deselected – Star Letter 13/11/2020
Each week Mortgage Solutions and its sister title Specialist Lending Solutions select the ...
Advisers self-serving queries mean lenders can stay at 90 per cent LTV lending longer – Duncombe
If brokers can self-service queries by using lender websites and other resources, lenders ...