Loughborough BS promotes Berrington to senior telephone BDM

Loughborough BS promotes Berrington to senior telephone BDM

Berrington has worked in financial services for 17 years and has been with Loughborough Building Society for more than six years, previously in the role of intermediary account manager. 

He joined the mutual as a mortgage adviser in 2018. 

Prior to this, Berrington worked at Connells for a year as a mortgage services consultant, and was also a personal banker at Santander for nearly three years. 

Berrington also worked at Halifax for seven years as a cashier, personal banker and, lastly, a mortgage adviser. 

At Loughborough Building Society, Berrington will be responsible for supporting key intermediary partners, developing new relationships and covering the absences of the head of intermediaries, Ashley Pearson. 

Pearson said: “Luke has played an integral part in the growth of The Loughborough’s intermediary channel over the past five years.

“He has thoroughly earned this promotion and he will continue to play a key role in developing new intermediary relationships, as well as in strengthening existing ones, as we look to further extend our intermediary proposition in H2 2024 and beyond.”

Berrington (pictured) added: “Working with brokers across the UK for the past five years, alongside the team here at The Loughborough, has been incredibly rewarding.

“I’m looking forward to becoming even more heavily involved in growing our intermediary offering and better servicing the ever-evolving needs of our key partners and their clients.”

In June, Loughborough Building Society launched a range of intermediary-focused affordability calculators across its residential and buy-to-let (BTL) mortgages, following feedback from advisers. The mutual said it included broker-friendly features and functions, and provided a seamless experience.

Know Your BDM: Ginny English, Residential by Foundation

Know Your BDM: Ginny English, Residential by Foundation

Which locations and how many advisers and broker firms do you cover in your role at Residential by Foundation?

I work within the Residential by Foundation brand, covering the East of England and approximately 800 brokers.

 

What personal talent/skill is most valuable in doing your job?

Approachability, reliability and the desire to help.

 

What personal talent/skill would you most like to improve on?

Pretty much anything to do with technology.

 

What’s the hardest part of your job?

Having to say to a broker that we can’t help them. Thankfully, this is a reasonably rare occurrence.

 

What do you love most about your job?

Talking and engaging with brokers and being able to offer solutions to meet such a wide variety of borrowing needs.

 

What’s the best bit of career-related advice you’ve ever been given?

There is some debate on whether Mahatma Gandhi actually said this or not, but I’ve always been inspired by the quote: “Be the change you want to see in this world.” It helps me be bold enough to be different and to make a difference.

 

How do you keep up to date with developments in the market?

I do lots of reading and also get the inside scoop from speaking directly to brokers and colleagues.

 

What is the most quirky/unique property deal you’ve been involved in?

This tends to be more customer-led than property-related. We get a lot of people who have been rejected by high street lenders but, thanks to their mortgage broker, they connect with us. We have helped many self-employed people who have made the jump to start their own business but don’t fit mainstream criteria. I get an enormous amount of joy from helping someone to get onto the property ladder or be able to continue to afford their family home.

 

What was your motivation for choosing this career?

I wanted to make the change from being an internal business development manager (BDM) to a regional area manager because I wanted to be able to connect with more intermediaries, meet them in person, and really understand the drivers behind their business growth plans.

 

If you could do any other job in the property sector, what would it be and why?

I’d love to be involved in interior design to channel my creative streak.

 

What did you want to be growing up?

A TV presenter, which would lend itself nicely to hosting an interior design TV show, I think.

 

If you could have one superpower, what would it be?

Teleportation. Imagine how many more brokers I’d be able to help if I could just pop between meetings with the snap of my fingers.

 

What is your strategy for tackling challenges?

Keep calm and remain focused.

 

What is your greatest skill(s), either work or non-work related?

Empathy and care.

 

And finally, what’s the strangest question you’ve ever been asked?

“Haven’t I seen you on the telly?”

Molo Finance recruits Gizzy as senior BDM

Molo Finance recruits Gizzy as senior BDM

Gizzy joins from CHL Mortgages, where she was a BDM for nearly four years. She also worked at Fleet Mortgages for over four years, spending two-and-a-half of those as the lender’s BDM. 

The lender said Gizzy’s appointment was its final step in its expansion of the sales and distribution team, aimed at assisting the intermediary market with its range of buy-to-let (BTL) products. 

Molo Finance is a fully digital lender that provides BTL mortgages to first-time landlords, experienced landlords, landlords based in the UK and non-residents based overseas. 

It will lend against new builds, holiday lets, houses in multiple occupation (HMOs), and multi-unit freehold blocks (MUFBs). 

Gizzy said: “I am happy to be joining Molo at a time of change and growth. I look forward to engaging on behalf of Molo, with the leading brokers in our lending space, many of whom I have enjoyed working with over a number of years.”

She added: “I believe the use of technology, linked with a massively experienced group of individuals, makes for a compelling proposition for advisers when placing client buy-to-let cases.” 

Martin Sims, who was recently appointed distribution director at Molo Finance, added: “We are really pleased Andrea has joined the team. Her approach around serving brokers and providing service beyond that expected, matches our own aims to bring Molo into the minds of more intermediaries, more often.

“This appointment, together with others planned, ensures that we can make good on our pledges to deliver and enable a simplified client journey to be executed by our vital broker partners.” 

Molo Finance completed its first securitisation in May in a £300m transaction.

Redwood Bank hires Pallis as BDM for Scotland

Redwood Bank hires Pallis as BDM for Scotland

Pallis brings 17 years of experience in the financial sector to the role at Redwood Bank, including a year-and-a-half spent at Ortus Secured Finance in a similar position.

He has also worked as a mortgage adviser at Mortgage Advice Bureau (MAB) and Edinburgh Mortgage Advice, and has held managerial positions at Barclays, Santander, Skipton Building Society and Lloyds Banking Group. 

Pallis will use his existing network in Scotland to grow Redwood Bank’s business, as the lender said the country was a “strong area” for houses in multiple occupation (HMOs). 

Pallis (pictured) said: “I was attracted to Redwood by its lending model, which really fits the Scottish market very well indeed.

“I also really liked the people-focused attitude of the business, where the decisions are made by colleagues rather than by algorithms. That fits exactly with my way of operating. And I was impressed by the way Redwood goes the extra mile to find solutions for businesses and landlords.”

He added: “My favourite part of the job is speaking to people; I spend a lot of my time driving around Scotland meeting brokers – it’s always good to get to know someone more personally.

“This can really make a difference for anyone looking to expand their Scottish property portfolio. As every application is viewed by one of our team, we can make a common-sense decision, instead of relying on what a computer says.”

Gary Wilkinson, CEO and co-founder of Redwood Bank, said: “We’re thrilled to welcome Chris, who will be vital as we continue our work to step up our operations in Scotland. His contacts and infectious enthusiasm will be massive positives for our team.

“His emphasis on getting out there and building relationships with people really chimes with our customer-centric model – real people helping real businesses. That’s what we’re all about and we’re delighted to have added such a great fit for Redwood.” 

Redwood Bank revealed its profit before tax doubled to £5.5m in 2023, marking the lender’s third year in the black. 

Know Your BDM: Beth Hillman, Suffolk BS

Know Your BDM: Beth Hillman, Suffolk BS

Which locations and how many advisers and broker firms do you cover in your role at Suffolk Building Society?

I work with brokers across London. I cover these postcodes: wider London – BR, CR, DA, EN, HA, SM and WD – and central London – EC, E, N, NW, SE, SW, W, and WC. One of my colleagues is a key account manager who covers our key London firms. 

 

What personal talent/skill is most valuable in doing your job?

Communication is essential in my role, especially when it comes to understanding the needs of my brokers. Asking the right questions to make sure I gather all the information upfront helps me to make an informed decision and work to shape the case. Listening to feedback and supporting with developing our proposition also means we’re offering what brokers, and their clients, need. 

 

What personal talent/skill would you most like to improve on?

I’ve recently taken up golf, so I’m keen to work on my game and improve my handicap. 

 

What’s the hardest part of your job?

Every time I have to say no. Unfortunately, I can’t say yes to every case and it’s always a real shame when I’m unable to help the broker and, ultimately, their clients. 

 

What do you love most about your job?

The people. I’m incredibly fortunate to work with such an amazing team at Suffolk Building Society, as well as looking after so many lovely brokers. 

 

What’s the best bit of career-related advice you’ve ever been given? Who gave it to you?

A previous manager told me to ‘eat the frog’. It means identifying the most important task on your ‘to do’ list and then doing it first thing in the working day. This piece of advice has stuck with me and has proven extremely helpful. 

 

How do you keep up to date with developments in the market?

As there’s always so much going on in the market, it’s important I’m aware of all the latest industry news and trends. I subscribe to all the financial reporting sites and use social media such as LinkedIn to keep track of any recent developments. 

 

What is the most quirky/unique property deal you’ve been involved in?

I once had a client who was looking to buy a refurbished church that still had a lot of its original features. That was certainly unusual. 

 

Tell us about your trickiest case – what happened and how did you resolve the problem(s)?

My trickiest case involved a client who was very keen on purchasing a particular property, but several lenders had already dismissed it due to valuer comments. However, I persevered and eventually found a lender who agreed to the mortgage, meaning she could finally buy her dream home. 

 

What was your motivation for choosing this career?

Having previously worked as a mortgage and protection adviser, I knew I wanted to remain in the mortgage industry. When the chance arose to join Suffolk Building Society as a business development manager, I saw it as a great opportunity to keep indirectly helping individuals buy their dream home. 

 

If you could do any other job in the property sector, what would it be and why?

I’d love to design and stage show homes, helping to add character to properties so that they stand out from the crowd. 

 

What did you want to be growing up?

I was fascinated by science and medicine, so I always wanted to be a pathologist. 

 

If you could have one superpower, what would it be?

I’d love to be able to teleport anywhere – then I’d take myself off to somewhere warm on the weekends. 

 

What is your strategy for tackling challenges?

Whenever I’m faced with a challenge, I find the most effective way to deal with it is by taking the time to think and calmly plan ahead first. This allows me to identify any obstacles, and find the best way to overcome them. 

 

What is your greatest skill(s), either work- or non-work related?

My greatest non-work skill is baking. I’m always in the kitchen trying out new recipes. 

 

And finally, what’s the strangest question you’ve ever been asked?

I was once asked why I always turned the music down when looking for an address while driving. I thought this was a strange question at the time, as I didn’t realise I did it. 

HTB hires Isherwood as North East BDM

HTB hires Isherwood as North East BDM

In his role as BDM at HTB, Isherwood will be responsible for nurturing existing relationships with brokers in the North East and introducing brokers in the region to the firm’s proposition.

He joins from Molo, where he was a BDM for around a year, and before that, he was at Pepper Money for almost two years, initially as a business development consultant and then as a BDM.

Prior to that, he worked at Zephyr Homeloans for nearly four years, first as a mortgage consultant and telephone BDM.

Andrea Glasgow, sales director of specialist mortgages at HTB, said: “We pride ourselves on having the best of the best. By attracting top talent such as Lee, we’re creating our BDM dream team that does everything in their power to get deals over the line for brokers.

“Lee has bags of experience of doing just that. His passion and hunger to support brokers and his vast local knowledge [set] him up to be a fantastic addition to the North East team.”

Isherwood said: “The opportunity to join such a trailblazing specialist bank that’s constantly growing, such as HTB, was an easy decision.

“HTB already has a strong reputation in the North East for its local expertise and market-leading service, and was a big attraction to me. I’m based in Sunderland, and I can’t wait to start making a difference to our local brokers.”

HTB has been growing its team, bringing on Joseph Lethbridge as BDM for London and Anthony Gorman as bridging BDM for the North and adding Victoria Baily and Graham Smith to its portfolio management team.

Alternative Bridging Corporation expands sales team

Alternative Bridging Corporation expands sales team

Khan joins Alternative Bridging Corporation from Gen H, where she worked for nearly three years, most recently as BDM. There, she was responsible for developing and maintaining relationships with new and existing stakeholders, firm owners and mortgage brokers. 

Khan has more than seven years of experience in the financial services sector, including over five years at Lloyds Banking Group, where she joined as an apprentice cashier and held the roles of banking consultant and mortgage and protection adviser. 

She also briefly worked as a mortgage adviser for Just Mortgages. 

At Alternative Bridging Corporation, Khan will cover London and South East of England. She will report to Paul Gavin, the lender’s head of sales. 

Gavin was promoted to the role last month and is responsible for managing the BDM team. 

Khan said: “I am really looking forward to joining the Alternative Bridging team. I always strive to ensure my clients are provided with a service that exceeds their initial expectations, in turn keeping them at the heart of everything I do.

“I’m therefore delighted to be starting at a lender [that] has such a positive reputation in the market for great service and strong broker relationships.” 

Gavin added: “I’d like to welcome Nasreen to the business development team at Alternative Bridging. She has a real track record in resolving complex issues, as well as demonstrating dedication to excellence and being a huge motivator to colleagues.

“These qualities will ensure that we continue to grow our business volumes in London and the South East.”

Know Your BDM: Linda Slinger, Cumberland BS

Know Your BDM: Linda Slinger, Cumberland BS

What locations and how many advisers and broker firms do you cover in your role?   

We have specific broker postcodes allocated to each relationship manager and my patch covers most of the southwest of England, Wales and the Cotswolds. 

 

What personal talent/skill is most valuable in doing your job?  

I think having a relationship manager who is helpful, knowledgeable and approachable is really important to brokers. 

 

What personal talent/skill would you most like to improve on?  

I’d like to improve my cardio score – exercise before work sets me up for the day ahead.  

 

What’s the hardest part of your job?  

Juggling a busy workload is always tricky but I like to think I manage my time well. 

 

What do you love most about your job?   

I love to travel and lending on holiday let properties all over the country is a joy.  There are so many beautiful places in the UK. 

 

What’s the best bit of career-related advice you’ve ever been given? Who gave it to you?   

My dad always told me to find a job that you really enjoy and then do your best every day. 

 

How do you keep up to date with developments in the market?   

I read the industry press and watch the news every day. 

 

What is the most quirky/unique property deal you’ve been involved in?  

I helped a couple remortgage a property directly overlooking Edinburgh Castle – that was pretty special.  

 

Tell us about your trickiest case – what happened and how did you resolve the problem(s)?   

A customer recently had a problem which I couldn’t solve myself.  Collaboration with other teams in the business was the solution. 

 

What was your motivation for choosing this career?   

I love working with both people and numbers and getting deals across the line gives me a real buzz. This job is the perfect combination of all of those. 

 

If you could do any other job in the property sector, what would it be and why?   

I’d love to be an interior designer but in reality, I’m better with numbers than creativity. 

 

What did you want to be growing up?   

I always fancied being a detective as I love a mystery and am really observant. 

 

If you could have one superpower, what would it be?   

If I had wings it would definitely make broker visits more straightforward and reduce expenses. 

 

What is your strategy for tackling challenges?   

Take a step back and think carefully about the problem. It’s rarely as difficult as you think it’s going to be. 

 

And finally, what’s the strangest question you’ve ever been asked?   

Will you lend on an ex-toilet block holiday let conversion? 

Suffolk BS appoints Hillman as BDM

Suffolk BS appoints Hillman as BDM

She will report to Charlotte Grimshaw, Suffolk Building Society’s head of intermediary relations and mortgage sales. 

Hillman will be tasked with fostering new and existing relationships with intermediaries to ensure their and their clients’ needs are met. 

Suffolk Building Society said it created the new role to demonstrate its commitment to helping its intermediary partners. 

Key intermediaries in the central London region will continue to be managed by Andrew Sadler, key account manager. He will primarily engage with mortgage clubs and networks. 

Hillman has experience in the financial services sector and spent seven years in the mortgage sector. She was a mortgage and protection adviser for four years. 

Hillman (pictured) said: “I am looking forward to expanding the society’s reach in central London. By providing pre-decision in principle [DIP] approvals, manual underwriting and direct access to underwriters, brokers can rely on the Suffolk team to help them shape cases and proactively advance applications.” 

Grimshaw added: “Beth will be a huge asset to Suffolk Building Society, bringing with her key learnings from her time as an adviser – something we’re sure she’ll use to her advantage to further strengthen our service proposition.” 

In its 2023 results, Suffolk Building Society posted £180m in gross mortgage advances, up from £165m the year before.

HTB hires Lethbridge as BDM for London

HTB hires Lethbridge as BDM for London

HTB said this was to strengthen broker relationships in the capital and introduce new intermediaries.

The lender has expanded its London-based BDM team in response to heightened demand from brokers in the city.

Lethbridge joins from Shawbrook Bank, where he was an internal BDM for a year and a half.

Before that, he was case manager at Lendco for just over a year. Lethbridge also worked at Shawbrook Bank between 2018 and 2021, with his last role being bridging completions officer.

HTB said Lethbridge would bring his experience and understanding of complex mortgage cases and progressing cases through to completion.

Lethbridge (pictured) said: “I’m really excited to be joining a lender renowned for its dynamism and dedication to the mortgage industry.

“My background has given me great insight into the importance of forging strategic partnerships, and the power of offering bespoke lending solutions, which I look forward to delivering to brokers in my new role with HTB.”

Andrea Glasgow, sales director of specialist mortgages at HTB, added: “People are everything to HTB, and having great people means even greater conversations with our intermediaries.

“As soon as I spoke to Joseph, I knew immediately he’d be the perfect addition to bolster the thriving business development team we’re building across the country.

“I can’t wait to see Joseph flourish and really strengthen those relationships across London.”

Earlier this month, HTB hired Gorman as bridging BDM for the North.