Registration opens: breakfast and networking
Chairman's welcome address
Kevin Roberts, director, Legal & General Mortgage Club
What makes a great broker?
Are you a good mortgage broker, or a great one? This session will offer practical tips and advice on how to change your behaviours and processes to elevate yourself to the next level, to deliver better service to your customers and create a virtuous circle which will grow your business.
Jeremy Duncombe, director of intermediaries, Accord Mortgages
Where is your future business going to come from?
Homebuyer and homeowner behaviour will inevitably dictate what type of mortgage cases you will be writing in the next 12 months – and, to an extent, the level of business you can expect. This session will focus on the housing market in your region and where future residential purchase, remortgage and buy-to-let business is likely to come from.
Richard Donnell, director of research at the Zoopla Property Group
Lunch & networking
13:40 - 14:15
Protection: Passionate about the Process
How many times do we say – “the level of protection I am arranging is currently lower than it should be because I am just too busy.” It’s a good job other industries don’t take short cuts because of lack of time! So how can we change, ensure that our clients are getting the cover they need, and grow our business at the same time?
Andy Walton, protection proposition director, Mortgage Advice Bureau
Your chance to quiz a range of lenders and protection providers on their products, service, plans, strategies and opinions, and discuss threats and opportunities with distribution experts.
Coffee & networking