TMW updates broker portal adding online submission for limited companies

The system has been upgraded following consultation with brokers. It features improved case tracking and viewing on mobile devices and the option to add an administration user.

The lender, part of Nationwide Building Society, said that demand for limited company mortgages was growing and intermediaries can now submit cases online using a simplified and more efficient process.

The system has been made faster and more responsive, with questions either removed or clarified, meaning that requests for information are made only if needed at full mortgage application stage.

Case tracking has been split by sections, depending on the progress of the case, and the system is mobile device friendly enabling intermediaries to track cases while on the move.

Registered administrators can receive email updates for all or specific cases, helping brokers in receiving information and updates when handling cases and potentially if covering holidays.

Nationwide intermediary relationship director Ian Andrew (pictured) said the lender had conducted a wide-ranging and ongoing listening exercise with intermediaries from across the country.

“Our response to that feedback is clear and targeted, with the aim of reducing post-application queries and making case tracking more efficient and mobile device friendly. And all in conjunction with competitive BTL mortgage rates,” he said.

“We will continue to ask for broker feedback to enhance the system further and improve the processing journey.”

Substantial uplift in limited company

Dynamo chief executive Ying Tan said: “We’ve seen a substantial uplift in limited company enquiries and with the balance shifting towards lending of this type, it really highlights the importance of brokers having access to a slick, online application process that’s intuitive for the user.

“The ability to track progress and the option to update admin support are welcome additions from The Mortgage Works,” Tan said.

Mortgages for Business managing director Steve Olejnik added that he was pleased about brokers being able to submit limited company applications online.