Crystal SF upgrades in-house portal

Crystalhub allows online quotation, online application and a streamlined case management service to provide quicker completions, increased conversions and better user experience.

The new features include a personalised and secure dashboard that shows the users’ case updates in real time, providing end-to-end case management up to completion.

The interface update also includes a document checklist and upload feature which aims to save time and progress applications faster.

Kris Corns (pictured), operations director at Crystal Specialist Finance, said: “We are passionate about delivering the best customer experience and funding outcomes at all times.

“Our broker and introducer customers have been telling us that they want a simple, intuitive and interactive system which works with phones and is user friendly. CrystalHub Version Two delivers this and will continue to evolve and improve from the user feedback we receive.”