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FCA warns some firms ‘lacking’ vulnerable customer documentation post-Consumer Duty

The FCA says some firm’s documentation is "lacking" on vulnerable customer treatment pos...

  • Dec 14, 2023
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Consumer Duty, social media and business volumes top Cherry topics in 2023

The implication of Consumer Duty, attracting new business on social media and business vol...

  • Nov 28, 2023
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OMS updates Consumer Duty function on CRM

One Mortgage System (OMS) has made changes to the dedicated Consumer Duty function on its ...

  • Nov 08, 2023
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Consumer Duty isn’t a ‘once and done exercise’ – FCA

The Financial Conduct Authority (FCA) stressed the importance of continual learning and im...

  • Nov 02, 2023
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Consumer Duty driving increase in protection conversations ‒ AMI

Two in five (40 per cent) financial advisers have reported seeing a jump in conversations ...

  • Oct 31, 2023
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Equity release being driven by necessity, not aspiration, as cost of living crisis continues to bite ‒ analysis

Interest in equity release products has improved of late, brokers have reported, though th...

  • Oct 27, 2023
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Firms must understand financial impact on disabled clients under Consumer Duty, expert warns

Financial services firms are obligated to understand how financial challenges may affect d...

  • Oct 26, 2023
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The importance of evaluating mental capacity in equity release – Farmer

With mental capacity becoming more and more important in the equity release space, Tim Far...

  • Oct 25, 2023
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‘The buy-to-let sector has been taxed out of existence’ ‒ Star Letter 12/10/2023

Each week Mortgage Solutions and its sister title, Specialist Lending Solutions, pick the ...

  • Oct 13, 2023
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Most brokers say Consumer Duty has made no or little impact on working practices – poll results

Approximately 83 per cent of brokers said that since Consumer Duty came into force earlier...

  • Oct 12, 2023
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