Tag Result: consumer duty
FCA warns some firms ‘lacking’ vulnerable customer documentation post-Consumer Duty
The FCA says some firm’s documentation is "lacking" on vulnerable customer treatment pos...
Consumer Duty, social media and business volumes top Cherry topics in 2023
The implication of Consumer Duty, attracting new business on social media and business vol...
OMS updates Consumer Duty function on CRM
One Mortgage System (OMS) has made changes to the dedicated Consumer Duty function on its ...
Consumer Duty isn’t a ‘once and done exercise’ – FCA
The Financial Conduct Authority (FCA) stressed the importance of continual learning and im...
Consumer Duty driving increase in protection conversations ‒ AMI
Two in five (40 per cent) financial advisers have reported seeing a jump in conversations ...
Equity release being driven by necessity, not aspiration, as cost of living crisis continues to bite ‒ analysis
Interest in equity release products has improved of late, brokers have reported, though th...
Firms must understand financial impact on disabled clients under Consumer Duty, expert warns
Financial services firms are obligated to understand how financial challenges may affect d...
The importance of evaluating mental capacity in equity release – Farmer
With mental capacity becoming more and more important in the equity release space, Tim Far...
‘The buy-to-let sector has been taxed out of existence’ ‒ Star Letter 12/10/2023
Each week Mortgage Solutions and its sister title, Specialist Lending Solutions, pick the ...
Most brokers say Consumer Duty has made no or little impact on working practices – poll results
Approximately 83 per cent of brokers said that since Consumer Duty came into force earlier...