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Articles tagged 'customer outcomes'

1-10 of 11 results

Better Business

Stuart Wilson of Air discusses mortgage innovation

Consumer Duty will influence a necessary rethink over how we communicate – Wilson

July 17, 2023

News

Just a fifth of older borrowers are aware of Consumer Duty – Air

June 30, 2023

Better Business

We need to talk about Consumer Duty – Saroya

May 19, 2023

Bridging

Catalyst launches new AVM and desktop bridging range

Together lends record £115m in bridging in March

April 4, 2023

News

nib of a fountain pen on a letter

Some firms are ‘over-confident’ that existing policies are adequate for Consumer Duty, says FCA

March 6, 2023

Better Business

The immediate benefits of equity release must be balanced against long-term outcomes – Hale

March 6, 2023

Better Business

The known mortgage practices which can cause consumer harm – Crane

February 24, 2023

News

Financial Conduct Authority (FCA) logo to denote a story about politically exposed persons (PEPs)

Firms must ‘act now’ as Consumer Duty deadline will not be moved, warns FCA’s Mills

February 22, 2023

News

an image of a Financial Conduct Authority-branded building to accompany a story about home finance complaints

Most firms ready for Consumer Duty but some falling behind, warns FCA

January 25, 2023

News

‘Avoid the commoditisation of mortgages and poorer customer outcomes’ – AMI chair Montlake

December 13, 2021
1-10 of 11 results