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Articles tagged 'service standards'

1-10 of 19 results

Mortgage News

FOS lays out plan to up fees after two-year freeze

FOS estimates 184,000 complaints in the next two years

March 31, 2023

Marketwatch

stress ball

‘It’s better to work 80 per cent of the week with 100 per cent efficiency’ – Marketwatch

March 16, 2022

Mortgage News

'residential conveyancer' circled in a paper to denote a story about CLC and conveyancers

On free legals: ‘As helpful as a chocolate teapot’ – poll result

February 9, 2018

Mortgage News

Brokers praise BDM service overall but criticise others for ‘window dressing’

August 5, 2016

Bridging

Matthew Tooth

Brokers want quick decisions and solid service from bridging lenders

July 18, 2016

Mortgage News

Nationwide branch

Nationwide ranked worst for service in network survey

June 23, 2016

Mortgage News

man shouting at phone

Brokers call for improved underwriter access as cases grow in complexity

April 29, 2016

Mortgage News

Curry Club London

Welcome to the Curry Club debate – London

November 3, 2015

Mortgage News

Yorkshire BS cuts rates across its range

Rates most important to brokers when selecting lender

October 23, 2015

Poll

A professional advises a client to denote a story about mortgage sales

How do you assess the best lender for your customers?

October 16, 2015
1-10 of 19 results