Online programme

08.30-09.15 Networking time with sponsors
09.15-09.20 Welcome address

Paula John, editor in chief, Mortgage Solutions

09.20-09.35 Market overview: 2021 and beyond

An analysis of the UK mortgage market examining the impact of this year’s events on our market, the shape of mortgage lending, the changing role of the adviser and the mortgage and housing landscape in 2021 and beyond.

Kevin Roberts, director, Legal & General Mortgage Club

09.45-10.00 Helping brokers to help themselves

We all want the same thing – the widest possible product range, with the best service – So how can lenders help you submit accurate applications on day one, give you the confidence to trust case tracking online, minimise time wasted on the phone, and free up the lenders to concentrate on the job of increasing the product ranges and improving the service available to you and your clients.

Jeremy Duncombe, director of intermediary distribution, Accord Mortgages

10.10-10.25 Creating lasting value and deeper customer relationships in stormy waters

In a period of rapidly evolving market conditions where change is one of the few constants, being a mortgage and protection broker has never been more challenging.  But from a customer perspective, the importance of having a professional broker on your side to help navigate the market has never been greater.  The value you create today will last a lifetime.

Amanda Fenner, head of south region and large loans, intermediaries, HSBC UK

10.25-10.55 Networking time with sponsors
10.55-11.10 The financial resilience of the self-employed and the role of income protection

As the number of people ‘going it alone’ continues to rise, so too does the number of individuals without access to valuable employer benefits. The Exeter’s research of 3,000 self-employed workers highlights a diverse but financially fragile employment sector with many individuals who could benefit from a conversation with an adviser around income protection.

Mark Meads, head of strategic relationships, The Exeter

11.20-11.35 Diversify and conquer

In order to future-proof your livelihood, as a mortgage adviser you always need to plan ahead. In the current market, facing the ongoing challenges set by the pandemic and fraught with long-term economic uncertainty, where is your future business going to come from?

Adrian Moloney, group head of sales, One Savings Bank

11.35-12.05 Networking time with sponsors
12.05 12.20 Session 6
12.30-12.50 Panel discussion – Mutual matters

How have the UK’s building societies have fared in 2020? What products and services they have to offer borrowers and, by extension, brokers, and what they are doing to support the adviser community?

Jonathan Stinton, head of intermediary relationships, Coventry Building Society

John Truswell, head of intermediary relationships, Newcastle Building Society

12.50- 12.55 Closing remarks

Paula John, editor in chief, Mortgage Solutions

13.00 – 14.00 Networking time with sponsors

Contact Us

For event queries
Event manager
For event queries
+44 (0)20 3815 3677
danielle.dennis@ae3media.co.uk
@DanielleDennis9
For marketing & registration queries
Marketing Manager
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+44 (0)20 3815 3683
lorraine.francisco@ae3media.co.uk
For programme enquiries
Editor in Chief
For programme enquiries
+44 (0)20 3815 3671
paula.john@ae3media.co.uk
@paulajohn1
FOR SPONSORSHIP QUERIES
Commercial Manager
FOR SPONSORSHIP QUERIES
+44 (0)203 815 3680
Oonagh.Sheehan@ae3media.co.uk
@oonagh44
For sponsorship queries
Account Manager
For sponsorship queries
+44 (0)203 8153684
andrew.morris@ae3media.co.uk
@AndyMorrisMS
For sponsorship queries
Commercial Director
For sponsorship queries
+44 (0)20 3815 3681
jamie.hurst@ae3media.co.uk
@jimmychicken
For event queries
+44 (0)20 3815 3677
danielle.dennis@ae3media.co.uk
@DanielleDennis9
For marketing & registration queries
+44 (0)20 3815 3683
lorraine.francisco@ae3media.co.uk
For programme enquiries
+44 (0)20 3815 3671
paula.john@ae3media.co.uk
@paulajohn1
FOR SPONSORSHIP QUERIES
+44 (0)203 815 3680
Oonagh.Sheehan@ae3media.co.uk
@oonagh44
For sponsorship queries
+44 (0)203 8153684
andrew.morris@ae3media.co.uk
@AndyMorrisMS
For sponsorship queries
+44 (0)20 3815 3681
jamie.hurst@ae3media.co.uk
@jimmychicken

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