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Articles tagged 'complaints handling'
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News
FOS to trial ‘proactively settled’ resolution for complaints
April 3, 2023
News
FCA complaints compensation should come from exec bonuses – Sinclair
September 22, 2020
News
FCA to cap compensation payments in complaints scheme
July 21, 2020
News
Complaints commissioner targets FCA register, firm supervision and transparency
July 17, 2020
News
‘Troubling’ FCA complaints handling must improve, MPs say
June 26, 2020
News
Complaints Commissioner slams FCA’s ‘inadequately resourced’ complaints process
April 23, 2020
News
FCA warns lender complaints handling ‘may not be in customers’ best interests’
August 15, 2018
News
FOS reports complaints up over mortgage interest rate hikes
January 6, 2015
News
Third of mortgage complaints resolved in customer’s favour
July 22, 2014
News
FOS chief tells banks not to fear complaints
October 17, 2013
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