Following Pink Home Loans’ announcement of a £1.3m profit for the year ending 31 December 2002, Tony Jones, managing director of Pink, is looking to further develop its offering to brokers.
He said: ‘Key to our plans is structuring a dedicated support team for intermediaries.’
He said teams would be centred around postcodes, so staff talk to the same brokers every day and can build up relationships with them. It is a move away from a situation where brokers could find themselves talking to 30 or 40 different staff over a period of time.
Jones also wants to attract more brokers under the Pink umbrella, but was aware many had been involved with networks in the past and were loath to give up their independence. To this end, he said, brokers would be offered support and advice regarding incoming regulation, but could remain directly authorised if they wished.
He said Pink was planning to add to its packaging services and would look to increase the number of insurance and mortgage products it offered brokers. He said the panel of 35 lenders was constantly under review.
l Further details of Pink’s plans for the coming year will be available in next issue’s interview with Jones.