Advisers should use the lockdown and current state of the market to rethink the way they work, Danny Belton of L&G Mortgage Club has said.
Belton, the head of lender relationships at the mortgage club, said advisers being forced to change the way they work has given them the chance to improve, utilise technology and be more effective.
Speaking on the Accord Growth Series podcast, Belton (pictured) said: “Consumers are still out there and they need help. The need for intermediaries will not go away, so this is the time to stop and think about what you’re doing.
“Reassess how you do things, question why you do it. Writing short-term goals and staying positive will help.”
With regards to the future of the market, Belton said he believed the outcome was “bright” and said communication between brokers and customers was more important than ever.
He said: “Let’s look forward; the market is coming back, we’re seeing LTVs increase, we’re seeing criteria improve. I think from that point of view the market is in a strong place.
“We have a great opportunity to forge that bond between brokers and customers. That forges a relationship for a long time.”
Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors.
Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies.
This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector.
She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021.
In her spare time, Shekina likes to read, travel, listen to music and socialise with friends.
She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content.
Follow her on Twitter at @ShekinaMS
