Following the launch of online mortgage product transfers in April this year, the lender has seen 46% of transfers go through the service.
Craig McKinlay, mortgages director at Halifax, said the bank had noted a demand from customers to manage an increasing amount of their finances at a time and place that’s convenient for them.
“We’ve seen that this appetite also extends to mortgage product transfers, and our customers have really embraced the ability to switch their Halifax mortgages simply, quickly and cost-effectively online,” he added.
Halifax customers registered for internet banking can see their mortgage account when they login. Customers can input their details, view the mortgages that they are eligible for, and select and request their chosen rate all online.
Confirmation of the mortgage selected and the paperwork is then sent by email. Any Early Repayment Charges which may apply will be waived if the current Halifax mortgage has three months or less to run.
