You are here: Home - News -

Capita to take over Co-op mortgage processing

by:
  • 03/08/2015
  • 0
Capita to take over Co-op mortgage processing
The Co-operative Bank has entered into an agreement with Capita to manage its mortgage processing operations for the bank’s three mortgage brands.

The mortgage servicer will also acquire the bank’s third party mortgage administration business, Western Mortgage Services, and its mortgage processing and administration operations.

Capita will manage processing for the Co-operative Bank, Platform and Britannia brands and will install new systems using digital technology and customer analytics and insight.

Stuart Beattie, head of mortgages, at The Co-operative Bank, said: “This agreement underlines our commitment to the broker market and supports our plans for substantial growth in mortgages. It will drive up the high standards of service we want to provide to our customers and brokers.

“Transferring our mortgage processing operations to Capita will help us to develop more efficient mortgage processes and systems, and enable us to respond more nimbly in a competitive market,” he added.

“We will continue to work closely with Capita to ensure a smooth transition and a seamless service.”

There are 0 Comment(s)

You may also be interested in

  • RT @specialistsols: We’re not expecting more lenders to exit, but there may be consolidation – L&G Mortgage Club - Mortgage Solutions https…

Read previous post:
Five things you need to know about mortgage rates

With Bank of England governor Mark Carney announcing a Bank rate rise is likely in the new year, Council of...

Close