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Legal and General to launch insurance test for advisers

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  • 13/02/2017
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Legal and General to launch insurance test for advisers
Legal and General is set to introduce a computer-based test for its advisers to gauge their level of knowledge of insurance products and services, from mid-February.

Advisers who have regularly use Legal and General’s insurance products can sit the five-module programme, Trainsmart, which poses 50 questions covering all aspects of sale of each product. It takes 20 minutes to sit the test, returning a score and Continuous Professional Development points to the adviser on completions.

The objective of the programme is to improve client relationships and retention capabilities. Over 30 of L&G’s largest protection firms have confirmed they will take part in the training.

Mark Holweger, manging director, Legal and General Insurance, said Trainsmart was an industry first which aimed to support all advisers by providing them with recognised and measurable training.

“We hope that such innovation will help shape the future of the intermediary market and ultimately improve the experience of both the adviser and client,” he said.

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