Each week, we also round-up the best comments, emails and letters to the site and pick one reader contribution as our Star Letter. This week’s award goes to:
FOS accused of mis-guided PPI predictions by trade body
I have never advised on PPI believing it to be a poor half-baked product. Whether or not I am correct in my assertion, those that have genuinely been mis-sold do not need a CMC to make the claim.
These people are encouraging dishonest claims and taking a large percentage of genuine compensation for a job that did not require their input on those claims that are genuine.
The UK has a robust complaints procedure within financial services with free access to the FOS when agreement cannot be reached. Essentially CMCs are a continuance of the legal profession falling into a similar business model as operates across the Atlantic.
As for bothering me, I am bothered by dishonesty whether it be from within the industry, or from those trying to ‘extract a few bob’ by making false claims. I am afraid that I hear the words of ‘if I can get something out of ’em, why not?’ Far too often. As a footnote, I wonder how the phone centre staff are motivated to perform.
Some sort of commission that rewards those that have high levels of productivity I guess. Same old system that caused the PPI scandal in the first place.
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