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Star Letter 14/02/14

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  • 14/02/2014
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Star Letter 14/02/14
Each week Mortgage Solutions picks the best reader contributions from our article comments and letters to the editor.

Each week, we also round-up the best comments, emails and letters to the site and pick one reader contribution as our Star Letter. This week’s award goes to:

FOS accused of mis-guided PPI predictions by trade body

I have never advised on PPI believing it to be a poor half-baked product. Whether or not I am correct in my assertion, those that have genuinely been mis-sold do not need a CMC to make the claim.

These people are encouraging dishonest claims and taking a large percentage of genuine compensation for a job that did not require their input on those claims that are genuine.

The UK has a robust complaints procedure within financial services with free access to the FOS when agreement cannot be reached. Essentially CMCs are a continuance of the legal profession falling into a similar business model as operates across the Atlantic.

As for bothering me, I am bothered by dishonesty whether it be from within the industry, or from those trying to ‘extract a few bob’ by making false claims. I am afraid that I hear the words of ‘if I can get something out of ’em, why not?’ Far too often. As a footnote, I wonder how the phone centre staff are motivated to perform.

Some sort of commission that rewards those that have high levels of productivity I guess. Same old system that caused the PPI scandal in the first place.

Whatcanigetemtoclaimaboutnext

You can read more of this week’s best reader comments in our Star Letter Extra column HERE.

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