You are here: Home - News -

Fiserv says young borrowers are dissatisfied

  • 10/08/2001
  • 0
Dissatisfaction among young borrowers could lead to further growth in the remortgage market, accordi...

Dissatisfaction among young borrowers could lead to further growth in the remortgage market, according to new research by financial consultancy Fiserv, writes Ben Marquand.

The survey of 1,000 lenders found that homeowners aged 25 to 34 were nearly three times as likely as those over 50 to investigate the possibility of changing their mortgage deal.

However, more than one-third of young borrowers said they would be more likely to stay with their current lender if they showed more interest in helping them to manage their personal finances. This compared with 85% of borrowers over 50 who said they would still shop around for a better deal, despite being given more advice.

Phil Alcock, senior vice-president at Fiserv Europe, said: ‘For the first time, this shows that young professionals, despite their higher disposable incomes and more lavish lifestyles, are looking to be in control of their finances.’


There are 0 Comment(s)

You may also be interested in

Business Skills

In this section, we offer short ‘how to’ guides on harder to crack areas of business. From social media, to regulation or niche product areas, we cover it all.


Our journalists interview key industry entrepreneurs, strategists and commentators for day-to-day market insight and a strategic view of where the industry is heading. We offer lessons for success and explore the opportunities for your business

Success in Practice

Here, we share case studies fleshing out best practice to help you decide what could work for your business. Take a look at how others approached complex tasks like launching a new mortgage lender, advising on a new product area or deciding to specialise in another. Learn from others mistakes and triumphs.


Each week, we ask top mortgage and property commentators with a unique perspective to examine a key news headline, market move or regulatory or political issue.


Vote in our weekly poll here. It’s your chance to tell us what you think and be heard on the top news stories of the week. Review our archive to find out what your industry really thinks and all our coverage of the results.

Top Comments

Be part of the conversation on Mortgage Solutions. We want to hear from you. We have a tool called Disqus to tell us which stories get the most comments each week. Every Friday, the team picks the most thoughtful or opinionated contributions from our readers to enjoy again. Don’t forget to share your favourite stories from the site on social media to keep the conversation going.
Read previous post:
MHBS sees net mortgages rise to 22% of business

Market Harborough Building Society (MHBS) has reported almost a quarter of all their mortgage busine...