Of the 500 tenants surveyed in March this year, 70% said they thought the rent charged by their landlord was either good or very good value for money.
Only 12% of tenants said they felt uncomfortable asking their landlord if their tenancy could be extended while 6% said they had been refused a longer tenancy.
Overall tenants expressed satisfaction with their landlord and most considered the property they rented to be their home.
John Heron, director of mortgages, said: “There has been a lot of noise around the need for longer-term tenancies for some time and I think there is a common misconception that landlords are not willing to be flexible in the tenancies they offer.”
Heron said the survey had highlighted that landlords were more than willing to extend terms and in 71% of cases it was the tenant who chose to end the tenancy not the landlord.
“We are big supporters of offering longer-term tenancies,” said Heron. “We were one of the first buy-to-let lenders to announce we would support the government’s new model lease and allow landlords to offer 36-month tenancies to those tenants who need that extra security as we believe this is our social responsibility,” said Heron.
