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Lenders may sell closed books with looming Consumer Duty deadline – Oldfield

The impact of Consumer Duty on loan originations is well documented.

  • Feb 21, 2024
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Most brokers say Consumer Duty has made no or little impact on working practices – poll results

Approximately 83 per cent of brokers said that since Consumer Duty came into force earlier...

  • Oct 12, 2023
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Consumer Duty implementation is not a finishing line, it’s a starting pistol – industry reaction

The work carried out in the lead up to the implementation of Consumer Duty is the start of...

  • Jul 31, 2023
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Brokers must set expectations for Consumer Duty or face the consequences – Crane

A while ago, I made the following comment on a report in Mortgage Solutions about Consumer...

  • May 19, 2023
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FCA cautions ‘swift action’ for firms that ignore Consumer Duty

The financial services regulator has said it would “act swiftly and assertively” again...

  • May 10, 2023
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FCA unveils plans for coming year highlighting four target areas

The Financial Conduct Authority (FCA) has outlined its four key areas of priority this yea...

  • Apr 05, 2023
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The known mortgage practices which can cause consumer harm – Crane

It might feel a little odd to be talking about known harms when discussing the mortgage ma...

  • Feb 24, 2023
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Firms must ‘act now’ as Consumer Duty deadline will not be moved, warns FCA’s Mills

Firms that are regulated by the Financial Conduct Authority (FCA) still have until July th...

  • Feb 22, 2023
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The FCA writes to firms and sets up events ahead of Consumer Duty deadline

The financial watchdog has written to authorised firms ahead of the Consumer Duty rules co...

  • Feb 03, 2023
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Consumer Duty is not a rehashing of Treating Customers Fairly, says FCA’s Therese Chambers

The Consumer Duty is a watershed moment for firms and not a reworking of the Treating Cust...

  • Jan 31, 2023
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