Each week, we round-up the best comments, emails and letters to the site and pick one reader contribution as our Star Letter. This week’s award goes to:
Virgin Money cuts rates by up to 0.3%
I wish lenders would stop reducing their rates and concentrate on getting their service to brokers sorted out.
The last time I used Virgin Money they were poor although to be fair they were in the transitional period from being Northern Rock.
Even lenders that I have always considered pretty consistent with their service seem to have had their wheels fall off recently, particularly Nationwide and Coventry.
Nationwide’s underwriter kept asking how the client’s were going to commute to work from their HOLIDAY HOME and if I have to email a client’s SA302’s to Coventry again I think I will scream!
Mark Sutton
21 Nov 2012 | 17:44
