The lender estimated that 6 million people will fail credit scores because they do not have enough credit history.
With credit agencies unable to access data on accounts opened before 2000, six million people (11%) may not have enough activity showing on their credit record to pass an automated score.
In addition, 9%, or more than four million, people do not know for sure whether they are on their local electoral register, which again could seriously hamper their chances of passing a credit score.
Kensington said it will make decisions based on individual customers which will allow it to consider borrowers whose circumstances might not fit the mould required by many other lenders.
Charles Morley, head of sales and product development at Kensington, said: “The best buy rates on many prime deals are only available to the select few who meet a long list of rigid criteria and, as a result, many good borrowers are being prevented from getting a mortgage because their circumstances are slightly more complicated than can be accommodated by an automated credit score.
“As Kensington’s underwriters have the expertise to make decisions on the customer, not just their credit score, Kensington may be able to help where other lenders cannot.”
The research was carried out on 2000 adults on behalf of Kensington by YouGov.
