The lender said that it was “looking to identify and reward broker firms who are the adviser champions in their locality”.
Award categories are split into 13 local regions and shortlisted firms will compete against others in their locality.
Winning firms should show their position as local mortgage and protection experts, their commitment to quality advice, good customer outcomes and advocate for their local community.
The awards are open to firms of all sizes. Judges, who are from Natwest’s intermediary mortgage team, will assess nominations using the key areas of environment, inclusivity, wellbeing, charity and community.
From an environment perspective, firms will have to talk about how they are more environmentally conscious and contribute positive towards climate change.
Within the inclusivity bracket, firms should show programs or policies that encourage representation and participation of diverse groups across gender, race and ethnicity, ability and disability, religion, culture, age and sexual orientation.
In the wellbeing category companies should outline how they have shown flexibility and empathy with individual working patterns and customer needs over the last 12 months.
From a charity perspective, firms should demonstrate their support to charitable or social initiatives in their local community.
Within the community bracket, companies should show have they have supported or made a positive contribution to its local community, with supporting customer testimonials.
Luke Christodoulides (pictured), Natwest’s head of corporate accounts, said: “We are delighted to be hosting the Natwest Intermediary Solutions Local Hero Mortgage Awards again in March 2022. This is an event we’re proud of, as the principles of the scheme and the judging process mirror those set out in the purpose of the bank.
“We believe that this award scheme has set the benchmark for excellence to identify and reward those who have led by example and genuinely made a difference to their communities. Good luck in the 2022 Awards.”
Nominations open from today and close on 19 November. The awards will take place next year on 10 March at The Town Hall in Birmingham.
