Tag Result: Financial Ombudsman Service
Alan Lakey becomes agony aunt Dr FOSgood
Highclere Financial Services senior partner Alan Lakey and adviser community website Panac...
Third of mortgage complaints resolved in customer’s favour
Almost one-in-three complaints to the Financial Ombudsman Service concerning mortgages hav...
FOS resolves half a million complaints in ‘unprecedented’ year
A record year at Financial Ombudsman Service (FOS) saw 40,000 queries a week resulting in ...
Star Letter Extra 16/05/14
Each Friday, Mortgage Solutions takes a look back at the best reader comments on the websi...
Financial Ombudsman reports record number of mortgage complaints
Homeowners lodged a record number of mortgage complaints to the Financial Ombudsman Servic...
Firms must assess CMC claims promptly and fairly, regulators warn
The Claims Management Regulator (CMR), Financial Conduct Authority (FCA), Financial Omb...
FOS expected to scrap extra PPI case fee – exclusive
The Financial Ombudsman Service is expected to scrap its fee of £350 for mis-sold payment...
FOS kicks off £200k review of its role and reach
The Financial Ombudsman Service (FOS) has hired trend forecaster the Future Foundation to ...
FOS’s Ceeney: Listen to clients to stop ‘cycle of scandal’
Financial services firms must listen to the feedback their customers give in order to stop...
FOS chief tells banks not to fear complaints
Natalie Ceeney, chief executive of the Financial Ombudsman Service (FOS), has told firms n...